Customer Testimonials
Tim and Lindsey were great! I was able to do most of the business before arriving at the dealership. I was in and out in about an hour. Best experience at a dealership! I am excited about my new truck and looking forward to many years driving it!!
A very satisfied customer, they worked with me, to fit my needs and budget!!Very satisfied!
This place is awesome. Lincoln is the guy to go to. Always satisfied everytime we leave.
Great service and very friendly. Wouldn’t trust anyone else to service our car. John C. is out standing !!!
Great experience. Rick jones did a great job giving be best offer with the new vehicle price and trading in my old vehicle even with the increase of the interest rate. The vehicle worth the 7 months wait, I walked out of door with MSRP (which most dealers do not do that nowadays). He’s been in contact with me since I ordered the vehicle back in august, whenever another vehicle show up he was texting me asking if I’m interested, he even did great job contacting Toyota to change the color of this vehicle to the color I want. ...
My appointment was on time, there were issues that needed attention and all was done efficiently…
The best place to get a car, they are friendly- Kevin Willis goes the extra mile to help you!
Fast and excellent
Quick, courteous service. Very happy with my service
In and out much faster than I expected!
Thoroughly enjoyed our purchasing experience from Tim Patillo! He’s one of the most genuine folks you’ll ever meet! We came from out of state, over 1300 miles, and not once did we ever have any anxiety about our purchase. Tim was very communicative throughout the process, including the walk around of our new 2023 4Runner. In fact he was so helpful up front that we were at the dealership less than hour and then on our way home! Tim, thank you so much, bud!
Fast and friendly service. Was in and out the door in 45 minutes when it was a possible 2 hour wait.
They were Very prompt and they did excellent work. They professional as well very nice
Willing to help with information
Chris was awesome! Very helpful. Dean in finance was also awesome! We will be buying from them again in the future!
This was the second service and it was as well done like the first.
No nonsense business.
Great service! I seriously felt like family! I’ll never buy a car from any other place. Be sure to ask for Kevin Willis
Kevin Willis was wonderful to work with, he made the process effortless.
Tim was so nice and so patient. He made my experience that much better.
Did the work I had asked them too. Didn’t try to add any additional service. People were nice to deal with.
Just ask for the Sam “The Sensei” Smith and you will be taken care of..TOL will definitely be my first choice on our next vehicle purchase 🫡
Super fast and as always, super nice!
We were treated like we spending millions of dollars! Our salesperson Lincoln was best!!
Very helpful and trustworthy my needs were met thanks
I had a wonderful experience, I would like to thank you for the great service. May God bless you.
Everyone is Great! I had an 11:00 appointment and was pulling out of the lot at 11:37. They explained everything about my car to me in easy terms. Couldn't be happier with this Dealership!
OUTSTANDING SERVICE AS USUAL.
Great customer service!
I was an out of town buyer and asked for a very quick transaction and that is what I got. Nice people, would do business with them again. Thanks
Great
Fast and Great Service!
Friendly, kind, informative and patience. Excellent customer service
Tim was very helpful. My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either Ashley or Kristin and was told that they didn't work that way. I would have appreciated working with either of them since they helped me tremendously and were a big part of my decision to take the time to drive to Louisville. I spent a couple of hours at the dealership and everyone was very professional, but I didn't see any women that day. ...
Everyone is nice, polite, professional. They let me know step by step what to expect and kept me informed.
Thank you for prompt and professional service. I am never disappointed.
Always helpful
Left vehicle for minor maintenance update. Appointment was on time and vehicle returned within appointment hour.
The service for the oil change and tire rotation was prompt. The customer service representative was informative letting me know I needed a new cabin air filter
John was a great help to me. Highly recommend Toyota of Louisville's Service Department
Professional, and quick service
I bought my car in November Joe Campbell was great! Ask for him. Took my car to be checked in February with what I thought was a problem. Everything was fine great service and fast.
TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back.
Great service department. Awesome techs.
In and out with friendly people! I will always go to Toyota of Louisville for my service needs!
Everyone was very welcoming and polite. I didn’t feel pressured to buy anything and they were very informative about their cars!!!!
Great customer Service by John and Kevin during check in and checkout. Comfortable waiting area. I like there is two, one for TV and a separate quieter for business. Barely got comfortable before my service was done. No added mess to my vehicle as the gentleman that received it placed down seat and floor covering. Thank-you TOL, glad to find a great Service Center for all my future vehicle needs.
I have bought my last three vehicles with TOL. I have a 2021 Highlander and my rotors had been acting up. Too it in to get looked at and they got them fixed within a day.
Arrived at about three to pick up my new Corolla SE , it was sitting right outside waiting for me. I walked in met with my salesmen Larry & Bill We talked for a few Bill went out and connected my new car to my iPhone. I have never had a better car buying experience ever. I was in and out in less than 2 hours. Incredible will never go to another dealership
John Carbone is an excellent service representative. He is very knowledgeable and personable. I trust him.
John Carbone in service was a huge help. He not only took care of the required service for my truck but made sure to fix some of the issues another place messed up a week prior. Truck drives much better now. Big thanks to both him and the mechanics.
Was a great experience, Tim and everyone at Toyota were great people to work with and helped our experience go smooth and fast. Our car’s performance and quality were beyond our expectations and are grateful and excited for our car!
Very friendly and very professional. Excellent experience.
My experience at Toyota Of Louisville has been awesome as always. My family, and myself will continue to purchase all vehicles at this location.
I ordered a Toyota Tacoma and was told there was a possible 6 month wait. My salesman was George Meredith and I would highly recommend him. I normally dread dealing with car salesman but i also get they are trying to make a living as well. George never tried to push me or sell me something I did not want. He listened to my needs and got me a fair market price for my trade. He got me exactly what i was asking for. During my wait he would constantly post me up to the status of all Tacomas being built ...
Prompt service and friendly people
Today all good! Thanks
(Translated by Google) All good 👍 (Original) Todo bien 👍
Excellent, fast service!
Best sales and service of any dealership in Louisville! Salesman Josh Garr, love my new Tacoma!
Courteous, friendly and on time. Highly recommend your service dept.
My wife drives a Toyota Highlander 2021 got the oil change and tire rotation today customer service excellent
They are really good service and on time
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