Customer Testimonials
Sam Smith was awesome found me a great car and Sam was easy to work with. U want a great deal ask for Sam Smith
Excellent Service. Despite my arrival without an appointment, my car was serviced. I recommend making an Appointment.
Professional service. All around.
Great customer service! Friendly, efficient and worked us in quick!
We had a very pleasant and positive experience during my journey in finding a "new to me" vehicle! Kevin Willis was so personable and went out of his way to meet our needs. Tom assisted me one evening and then the next evening when we came back to pick uo the car, Bob helped me figure out the financial part of the car equation. Everyone there we came in contact with were very nice and helpful!
Fabulous staff and service.
Jerry Toth was are sales man he ordered are new Camry just what we asked for!! This is our second car from Jerry and can’t ask for a better sales man he goes far and beyond and our third one from Toyota of Louisville!!! They make you very comfortable and a best experience as they can! No msrp mark up and no hidden cost all up front !! We will only buy our vehicles from Toyota of Louisville very professional and easy buying experience!! Thanks for everything Joe
Excellent, trusted service. I come to Louisville Toyota because of John Carbone, he is very knowledgeable and I feel I can trust his recommendations. I travel past one Toyota dealership to get to Toyota of Louisville because of John.
The service was amazing, and the free shuttle service is also excellent.
Great
Used Service Dept, Very pleased with my service. Courteous and took care of my problem.
Service is always prompt and efficient. The service advisors are friendly and helpful. Customer service is excellent.
Cristian was a pleasure to work with and made the experience easy. He was customer oriented the entire time.
the people was very nice.
Always quick and professional!
Start to finish a great experience. Glen was professional and knowledge. No gimmicks. No hassle. Great price for a new vehicle and for the trade in.
We will absolutely shop here again! Tim and team were phenomenal to work with throughout the process. Thank you!
Toyota of Louisville serviced my car today. They were very professional and courteous. They were fast. I was on my way in less than an hour. I was impressed!!
Both sales and service are very easy to deal with and work with!!!
Excellent service by Kevin Willis, he always finds me my car. I will only purchase my cars from KEVIN WILLIS. He goes above and beyond and he is very prompt and to the point. He makes sure I have the best experience every time. I refer everyone to him! He is at Toyota of Louisville
Tim Patillo was very helpful in getting a car with the specs I asked for well ahead of schedule. The estimated price was in line with the actual price and the process was made very simple which was critical in my decision to go with Toyota of Louisville instead of another dealership.
This is the second vehicle I have purchase through Toyota of Louisville. Every experience I have had with them has been an easy and painless experience. From the salesman to finance, they have been wonderful with communication, showing all of the features, and trying to teach an old dog all the new tricks. I will continue to recommend them for a pain-free experience to anyone.
Excellent and remarkable service by Toyota of Louisville! My salesman, George M was personal and provided professional service in every regard, even picking me up at the airport. I flew in all the way from Texas and am very pleased with how everything was handled. I would certainly purchase another vehicle from them again!
Great, quick service. They were able to diagnose and repair same day. A bit pricey, though
Got taken in without an appointment and out in a reasonable timeframe. I was very pleased.
Very professional staff and courteous. Did very satisfactory work, unlike some other dealerships. A longer distance away from me but worth it.
Service attendant was very professional and knowlegable. Worked with me. Got my car fixed. Thank you Toyota
Excellent experience!
I had been looking for a car for a long time I had to file bankrupt, I received a letter from Sammy Smith "Sammy say yes you can". at first, I thought it was a joke or false advertisement, after a couple days I found the letter again and deiced to give him a call we had a few mix appointments but when I was able to finally meet with him, I got the car of my dreams and close to the prices I wanted. So yes, I can say "Sammy Say Yes" when nobody else ...
Excellent service thx you. Take care sam.
It’s a nice dealership to come to. They’re very nice and well respected.
I’ve gotten 3 cars from Kevin Willis and he makes sure I have the best experience every time. I refer everyone here!
John Carbone is my service rep. He truly payes attention to the truck and anything that might be wrong. I truly appreciate such GREAT service!!
Excellent service especially Mike LaReau. Complete faith in his recommendations and follow up about service needs.
Service department is fast and efficient!
I cannot say enough good things about Toyota of Louisville! They are a top-notch dealership with excellent customer service. Big shout out to General Sales Manager Richard and Salesman Lincoln for bending over backwards to find the right car for my wife. Thanks so much guys.
Ed K does a great job. He is very professional and honest. This is our third car through him and we are very satisfied.
I would like to thank Tim Patillo who worked with me. Very patient, nice and concerns of my needs. He is a good salesman! Also I would recommend going to Toyota of Louisville for you next vehicle.
This is my fourth time to have my 2003 Avalon serviced with the Toyota of Louisville in the past two years. All service advisors are friendly and professional, and the waiting area is neat and clean. All my repair and maintenance service were finished quick and correctly. However, every time I requested a complimentary car wash, they promised they would do it but not even one time is done. I am kind of disappointed.
I have been coming to Toyota Of Louisville for years for all of our cars I have never been dissatisfied with service or help of any kind. The service department has always maintained our cars and data great job and are very helpful.
Today Caleb took great care of my vehicle correcting issues that was caused after I chose a different dealership closer to home to do my maintenance. A mistake I will not make again. I am sold and will make the extra drive to have it done correctly. Thank you Toyota of Louisville
Kevin Willis is an awesome sales professional, quick, easy, & the deal is done. No need to go anywhere, he is it.
Everyone I spoke with at the dealership today was so helpful and upbeat. Caleb who helped me in the service department was great. He was efficient and knowledgeable. I also received help from a few people in the parts department who answered some of my questions, and from Ed in sales Who helped Me connect my phone to my car. Plus, the receptionist I spoke with on the phone and in person that day was super nice. I had an excellent experience.
They were fabulous in my emergency situation! So great! Fixed my 2002 Sequoia, as promised, on time! John in service was amazing and Don Thomas was a gem! Thanks All!
Everyone is nice and they take good care of my car. I recommend to all they do great job.
Excellent service. Always friendly and professional. Work is always done well.
I purchased a vehicle long distance. Everyone I interacted with were very helpful and responded quickly from Lindsey to Sam to Richard Swope. I would not hesitate purchasing a vehicle from them again.
Kevin Willis always finds my family what we need and what we are looking for. Goes above and beyond and great prices. He is very prompt and to the point.
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