Customer Testimonials
Josh the sales man was absolutely fantastic!! He did great with our trade in & helped me get the car that I wanted. He took the time to show me how to use my new car. This dealership did not add on $5,000 to the car due to supply and demand like the other dealership was going to do. They were very honest. I love the way we were treated and my new 2022 RAV4 Hybrid!!
No complaints, great care always...ive had my corrolla serviced by toyota since it was new, and will continue to do so. Thank you.
Always easy to work with Fast and efficient
Would recommend Joshua Garr at Toyota of Louisville to everyone! We had a seamless experience purchasing a 2022 RAV-4. Josh was helpful from the moment we contacted him, and kept us in the loop step-by-step as we waited on the delivery of the new car. He is great at communicating and helped us get the exact car we wanted in this tough market! Thank you!!
Toyota service has great people to work with, well trained and knowledgeable. I have confidence that they will maintain my vehicle for reliable, dependable service.
Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!
Tim was great! He responded to my price negotiations and even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of vehicles! Dean got the best deal for financing! The exterior was cleaned up nicely for delivery, but I sure wish my front windshield was a bit more clean—it’s hard to reach it and it was covered with a film & lint. I look forward to continuing my relationship with this dealership! I sure miss my service guy, Bud, but feel certain ...
I have never had a positive experience buying a car until now….I searched high and low for the exact vehicle I wanted and when I called Toyota of Louisville and reached Tim it was my lucky day! He not only had one coming into inventory, he gave me a quick hassle free and FAIR deal. I literally couldn’t believe it. He alerted me when the car came in and when I went to pick it up the transaction was seamless and smooth. I live about 2 hours away and will continue to do business with this Toyota dealership because ...
Everyone was friendly and helpful. They did a great job.
I saw a new advisor today. I can’t recall his name but he was a way better than my previous advisor
Excellent service
I just want to take the time out to think Sam Smith at Toyota of Louisville. Not only did he sell me a very nice dependable quality car he also guided me in the right direction to get my financial credit back on track. ..Thank you Sam!
The service staff at Toyota of Louisville is excellent and very courteous. Love them, especially John Carbone.
Prompt, courteous and very knowledgeable and I wouldn’t go anywhere else to have my service work done or to purchase another vehicle .
Service department was quick and friendly
I greatly appreciated them getting the work done in a timely manner. I like using this dealership over any other. There are several dealerships closer but I have not had good experiences with them. If I were to say anything, I wish the two gentlemen that take care of service were friendlier. I realize they may be busy but on both times I've been there they were not very receptive.
I had a wonderful experience at Toyota of Louisville. My salesman, Larry, went up and beyond trying to get me into the car I wanted. Not only did he succeed, the finance manager also saved me additional money on my finance rate. This has been the best experience I have ever had at a car dealership!
In and out in less than an hour. Comfortable waiting area, courteous associate and very informative about my vehicle. I made the mistake of trying another Toyota service location, but quickly learned why Toyota of Louisville is my service destination. Make it yours!
John Carbone, Mike, Kevin and Adam always take care of the vehicle with exceptional customer service. 👏
Lincoln was great.
I’m impressed they got me in and out within an hour for my scheduled maintenance.
Best car-buying experience EVER! Tim was excellent to work with - an honest person & a no-pressure salesman. He took the time to listen & made the experience a positive one, which I really appreciated!
Had a great experience buying a new car from the team at Toyota of Louisville. They were friendly, helpful and professional and helped me get exactly what I wanted at a fair price.
Gotta say that after many vehicle purchases, this was the smoothest & quickest yet! The on line resources helped me narrow down my list & the sales team sealed the deal! Based on other great reviews, I called Tim Patillo & he was every bit as honest & pressure-free as the reviews said. He was very personable & upbeat, patiently answering my questions. The available options were explored, my trade-in was solidly valued & I was treated kindly & with respect. Bob Garr in financing took his time to explain things clearly & made sure I had the info needed ...
Ask for Don Thomas. He was great to work with!
I love Toyota of Louisville they give great service and I have never been disappointed.
Great service. Great vehicles.
Wonderful service and great people
John Carbone was very professional and made sure everything was completed as requested. I would definitely recommend this service department and John.
They've always done right by me; great service, competitive pricing, up front about everything.
Good service, fair prices and exceptional people
Its always fast courteous service. I have zero issues with this dealership. i love them.
Best service by far and best price! Kevin Willis is an excellent aalesman who took care of everything. I could not be happier with my purchase!!
excelente atención , y conocimiento
Nothing seemed to be working but our dealer Joe C, did everything in his power and they made it happen! I have worked with many dealers being in the military and moving around often and this dealership exceeded all expectations to help out! I would give them more than 5 stars if possible! Thank you all so much!!
I got on here to leave a review on the shuttle driver, Roy. His kindness is contagious! Roy was nothing short of polite and genuine during my ride with him.
wase weary satisfied vide the service
Helpful and courteous.
Great Service! Great Price!
I just purchased my 2nd vehicle from Glen Harder and the first experience was excellent and the 2nd purchase was even better. I strongly recommend Toyota of Louisville and make sure you ask for Glen Harder, he will provide for an exceptional customer experience!
I now have had the pleasure of working with Glen Harder for a 2nd time. The first experience was excellent, but the 2nd experience was even better. The pre-work he did to make my visit to the dealership smooth and quick was impressive. I strongly recommend Toyota of Louisville and make sure you ask for Glen, he is 100% focused on customer satisfaction!
I have always had a great experience with Toyota of Louisville, and have gotten my last 3 vehicles with them (over 6 years or so). Kevin Willis is the best and alway makes the process quick and easy. I cannot recommend them enough!
Purchased a vehicle from Toyota of Louisville. Knowledgeable sales staff and they made the process quick and easy. My salesman Ed was the best! Highly recommend.
Service was great
This whole experience was great. I have been treated poorly when buying vehicles before, but this was nothing like that. From the moment we walked in, they were helpful, honest, and very easy to work with. Would 10 for 10 recommend to anyone purchasing a new vehicle. Rick Jones was a very easy-going, on-our-side salesman. He answered all our questions, never held any information back from us, and was always responsive to our texts and calls. Great place to buy a car!
I have always received great service from this dealer..John Carbone. I highly recommend them.
Excellent experience start to finish. Joseph Campbell was one of the friendliest, honest, and helpful salesmen I’ve ever dealt with. I live in Ohio but will make the drive to KY for my next Toyota. Bravo!
Great customer service… Sam was great to work with and made sure he got me in the best vehicle that was within my budget. I will definitely be a return customer.
From day one I have experienced nothing but respect, professionalism and courtesy from each and every person from sales to service. It is good to be able to trust and rely upon those who know what they are doing and do it well. Thank you and God bless you!
Excellent service. Clean facilities. Would recommend John Carbona for advice and customer service. Parts department was helpful as well.
The service at Toyota of Louisville is always great. Friendly workers that will treat you like family. I won’t buy a car anywhere else.
Kevin is pretty good...
The service is very quick and always willing to help you with issues/questions.
Everyone was great to work with and made the new car buying experience painless and quick. Joseph is very knowledgeable and helpful. Many times he went above and beyond expectations to keep me informed and comfortable with the whole process. I would highly recommend Toyota of Louisville to anyone considering buying a vehicle.
The service department is always fast, friendly and thorough!
What a wonderful place one of my favorite dealerships to have service I would love to take the time to thank John and Service I will continue to use it this place one of my favorites
On time prompt service, very detailed and friendly as always!!
They put a new frame under my 2012 tacoma truck and they provided me with a rental car. I'm very happy with all they did for me.They are very nice with treating people with respect. They even texted me a picture of it all apart.
I personally love Toyota never had a problem always treated good.
Not many cars available anywhere. But I found what I wanted. Great people to buy a car from...
Everyone at Toyota of Louisville made the car buying process so easy. I am very pleased with the experience!
Second vehicle purchased from Toyota of Louisville. The staff are professional and down to earth at the same time. Our salesman Christian Canto made both purchases feel easy and un pressured, we truly felt like we were given 100% of time and attention . Dean who wrapped up our paperwork made us laugh and treated us like we were family! This dealership is definitely recommended!!
Leave Us A Review
