Customer Testimonials

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Google Nov 25, 2022

Sam Smith was awesome found me a great car and Sam was easy to work with. U want a great deal ask for Sam Smith

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Google Nov 24, 2022

Excellent Service. Despite my arrival without an appointment, my car was serviced. I recommend making an Appointment.

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Google Nov 24, 2022

Professional service. All around.

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Google Nov 23, 2022

Great customer service! Friendly, efficient and worked us in quick!

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Google Nov 23, 2022

We had a very pleasant and positive experience during my journey in finding a "new to me" vehicle! Kevin Willis was so personable and went out of his way to meet our needs. Tom assisted me one evening and then the next evening when we came back to pick uo the car, Bob helped me figure out the financial part of the car equation. Everyone there we came in contact with were very nice and helpful!

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Google Nov 22, 2022

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Google Nov 22, 2022

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Google Nov 22, 2022

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Google Nov 22, 2022

Fabulous staff and service.

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Google Nov 20, 2022

Jerry Toth was are sales man he ordered are new Camry just what we asked for!! This is our second car from Jerry and can’t ask for a better sales man he goes far and beyond and our third one from Toyota of Louisville!!! They make you very comfortable and a best experience as they can! No msrp mark up and no hidden cost all up front !! We will only buy our vehicles from Toyota of Louisville very professional and easy buying experience!! Thanks for everything Joe

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Google Nov 19, 2022

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DealerRater Nov 19, 2022

Excellent, trusted service. I come to Louisville Toyota because of John Carbone, he is very knowledgeable and I feel I can trust his recommendations. I travel past one Toyota dealership to get to Toyota of Louisville because of John.

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Google Nov 19, 2022

The service was amazing, and the free shuttle service is also excellent.

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Google Nov 18, 2022

Great

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Google Nov 18, 2022

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Google Nov 17, 2022

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Google Nov 17, 2022

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Google Nov 16, 2022

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DealerRater Nov 16, 2022

Used Service Dept, Very pleased with my service. Courteous and took care of my problem.

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Google Nov 16, 2022

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Google Nov 16, 2022

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Google Nov 16, 2022

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DealerRater Nov 15, 2022

Service is always prompt and efficient. The service advisors are friendly and helpful. Customer service is excellent.

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Google Nov 15, 2022

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DealerRater Nov 13, 2022

Cristian was a pleasure to work with and made the experience easy. He was customer oriented the entire time.

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Facebook Nov 13, 2022

the people was very nice.

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Google Nov 13, 2022

Always quick and professional!

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DealerRater Nov 12, 2022

Start to finish a great experience. Glen was professional and knowledge. No gimmicks. No hassle. Great price for a new vehicle and for the trade in.

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DealerRater Nov 12, 2022

We will absolutely shop here again! Tim and team were phenomenal to work with throughout the process. Thank you!

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 12, 2022

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Google Nov 11, 2022

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Google Nov 10, 2022

Toyota of Louisville serviced my car today. They were very professional and courteous. They were fast. I was on my way in less than an hour. I was impressed!!

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Facebook Nov 10, 2022

Both sales and service are very easy to deal with and work with!!!

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Google Nov 9, 2022

Excellent service by Kevin Willis, he always finds me my car. I will only purchase my cars from KEVIN WILLIS. He goes above and beyond and he is very prompt and to the point. He makes sure I have the best experience every time. I refer everyone to him! He is at Toyota of Louisville

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DealerRater Nov 9, 2022

Tim Patillo was very helpful in getting a car with the specs I asked for well ahead of schedule. The estimated price was in line with the actual price and the process was made very simple which was critical in my decision to go with Toyota of Louisville instead of another dealership.

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Google Nov 9, 2022

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Google Nov 8, 2022

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Google Nov 8, 2022

This is the second vehicle I have purchase through Toyota of Louisville. Every experience I have had with them has been an easy and painless experience. From the salesman to finance, they have been wonderful with communication, showing all of the features, and trying to teach an old dog all the new tricks. I will continue to recommend them for a pain-free experience to anyone.

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Google Nov 8, 2022

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Google Nov 8, 2022

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Google Nov 7, 2022

Excellent and remarkable service by Toyota of Louisville! My salesman, George M was personal and provided professional service in every regard, even picking me up at the airport. I flew in all the way from Texas and am very pleased with how everything was handled. I would certainly purchase another vehicle from them again!

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Google Nov 6, 2022

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Google Nov 4, 2022

Great, quick service. They were able to diagnose and repair same day. A bit pricey, though

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Google Nov 3, 2022

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DealerRater Nov 3, 2022

Got taken in without an appointment and out in a reasonable timeframe. I was very pleased.

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Facebook Nov 3, 2022

Very professional staff and courteous. Did very satisfactory work, unlike some other dealerships. A longer distance away from me but worth it.

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Google Nov 2, 2022

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Google Nov 1, 2022

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Google Nov 1, 2022

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Google Nov 1, 2022

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Google Nov 1, 2022

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Google Nov 1, 2022

Service attendant was very professional and knowlegable. Worked with me. Got my car fixed. Thank you Toyota

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Google Nov 1, 2022

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Google Oct 30, 2022

Excellent experience!

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DealerRater Oct 30, 2022

I had been looking for a car for a long time I had to file bankrupt, I received a letter from Sammy Smith "Sammy say yes you can". at first, I thought it was a joke or false advertisement, after a couple days I found the letter again and deiced to give him a call we had a few mix appointments but when I was able to finally meet with him, I got the car of my dreams and close to the prices I wanted. So yes, I can say "Sammy Say Yes" when nobody else ...

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Google Oct 29, 2022

Excellent service thx you. Take care sam.

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DealerRater Oct 29, 2022

It’s a nice dealership to come to. They’re very nice and well respected.

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Google Oct 29, 2022

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Google Oct 27, 2022

I’ve gotten 3 cars from Kevin Willis and he makes sure I have the best experience every time. I refer everyone here!

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Google Oct 27, 2022

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Google Oct 27, 2022

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Google Oct 27, 2022

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Google Oct 26, 2022

John Carbone is my service rep. He truly payes attention to the truck and anything that might be wrong. I truly appreciate such GREAT service!!

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DealerRater Oct 26, 2022

Excellent service especially Mike LaReau. Complete faith in his recommendations and follow up about service needs.

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Facebook Oct 26, 2022

Service department is fast and efficient!

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Google Oct 25, 2022

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Google Oct 25, 2022

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Google Oct 24, 2022

I cannot say enough good things about Toyota of Louisville! They are a top-notch dealership with excellent customer service. Big shout out to General Sales Manager Richard and Salesman Lincoln for bending over backwards to find the right car for my wife. Thanks so much guys.

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DealerRater Oct 22, 2022

Ed K does a great job. He is very professional and honest. This is our third car through him and we are very satisfied.

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Google Oct 22, 2022

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DealerRater Oct 21, 2022

I would like to thank Tim Patillo who worked with me. Very patient, nice and concerns of my needs. He is a good salesman! Also I would recommend going to Toyota of Louisville for you next vehicle.

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Google Oct 21, 2022

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Google Oct 21, 2022

This is my fourth time to have my 2003 Avalon serviced with the Toyota of Louisville in the past two years. All service advisors are friendly and professional, and the waiting area is neat and clean. All my repair and maintenance service were finished quick and correctly. However, every time I requested a complimentary car wash, they promised they would do it but not even one time is done. I am kind of disappointed.

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Google Oct 21, 2022

I have been coming to Toyota Of Louisville for years for all of our cars I have never been dissatisfied with service or help of any kind. The service department has always maintained our cars and data great job and are very helpful.

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Google Oct 21, 2022

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Google Oct 20, 2022

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Google Oct 20, 2022

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Google Oct 20, 2022

Today Caleb took great care of my vehicle correcting issues that was caused after I chose a different dealership closer to home to do my maintenance. A mistake I will not make again. I am sold and will make the extra drive to have it done correctly. Thank you Toyota of Louisville

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Google Oct 20, 2022

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Google Oct 19, 2022

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DealerRater Oct 19, 2022

Kevin Willis is an awesome sales professional, quick, easy, & the deal is done. No need to go anywhere, he is it.

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Google Oct 19, 2022

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Google Oct 19, 2022

Everyone I spoke with at the dealership today was so helpful and upbeat. Caleb who helped me in the service department was great. He was efficient and knowledgeable. I also received help from a few people in the parts department who answered some of my questions, and from Ed in sales Who helped Me connect my phone to my car. Plus, the receptionist I spoke with on the phone and in person that day was super nice. I had an excellent experience.

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Google Oct 19, 2022

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Google Oct 18, 2022

They were fabulous in my emergency situation! So great! Fixed my 2002 Sequoia, as promised, on time! John in service was amazing and Don Thomas was a gem! Thanks All!

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Google Oct 18, 2022

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Facebook Oct 17, 2022

Everyone is nice and they take good care of my car. I recommend to all they do great job.

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Google Oct 17, 2022

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Google Oct 17, 2022

Excellent service. Always friendly and professional. Work is always done well.

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Google Oct 16, 2022

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Google Oct 15, 2022

I purchased a vehicle long distance. Everyone I interacted with were very helpful and responded quickly from Lindsey to Sam to Richard Swope. I would not hesitate purchasing a vehicle from them again.

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Google Oct 15, 2022

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Google Oct 15, 2022

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Google Oct 14, 2022

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DealerRater Oct 14, 2022

Kevin Willis always finds my family what we need and what we are looking for. Goes above and beyond and great prices. He is very prompt and to the point.

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Google Oct 14, 2022


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