Staff

Sales

Tim Patillo

Tim Patillo

Master Toyota Sales, Leasing & Internet Sales Professional
180 Reviews
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Glen Harder

Glen Harder

Sales & Leasing Consultant
87 Reviews
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Joseph Campbell

Joseph Campbell

Sales Associate
68 Reviews
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Lincoln Satram

Lincoln Satram

Sales Associate
8 Reviews
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Sam Smith

Sam Smith

Sales Associate
8 Reviews
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Kevin Willis

Kevin Willis

Sales Associate
7 Reviews
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Ed Kaltenbacher

Ed Kaltenbacher

Toyota Certified Master Sales & Leasing Consultant
4 Reviews
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William Morrison

William Morrison

Sales Associate
4 Reviews
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Ricky Jones

Ricky Jones

Sales Associate
3 Reviews
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Jerry Toth

Jerry Toth

Salesperson
3 Reviews
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Larry Sepulvado

Larry Sepulvado

Sales Associate
2 Reviews
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Cristian Cano

Cristian Cano

Sales Associate
1 Review
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Toly Finkel

Toly Finkel

Sales Associate
1 Review
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Josh Garr

Josh Garr

Sales Associate
1 Review
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Donald Thomas

Donald Thomas

Sales Associate
1 Review
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Bill Hendrickson

Bill Hendrickson

Sales Associate
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Tom Kidwell

Tom Kidwell

Sales Associate
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Keith Rice

Keith Rice

Sales Associate
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Keith Rice Jr

Keith Rice Jr

Sales Associate
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Finance

Bob Garr

Bob Garr

Business Manager
41 Reviews
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Lisa Fouts

Lisa Fouts

Business Manager
40 Reviews
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Dean Sexton

Dean Sexton

Business Manager
40 Reviews
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David Lail

David Lail

Finance Manager
23 Reviews
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Service

John Carbone

John Carbone

ASM
38 Reviews
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Kevin Ashton

Kevin Ashton

ASM

Certified
18 Reviews
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Mike Lareau

Mike Lareau

ASM
17 Reviews
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Adam Poff

Adam Poff

ASM
14 Reviews
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Jaquell McCauley

Jaquell McCauley

ASM
8 Reviews
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Internet

Ashley Owens

Ashley Owens

BDC Representative
20 Reviews
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Lindsey Cooper

Lindsey Cooper

BDC Representative
8 Reviews
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Kristin Shirley

Kristin Shirley

BDC Representative
5 Reviews
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Management

Richard Swope

Richard Swope

General Sales Manager
18 Reviews
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Rick Donnell

Rick Donnell

Sales Manager
15 Reviews
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Ron Pence

Ron Pence

Sales Manager
9 Reviews
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Tom Carr

Tom Carr

Sales Manager
7 Reviews
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Dennis Fante

Dennis Fante

GM & PRESIDENT
7 Reviews
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Scott Manning

Scott Manning

Service Manager
5 Reviews
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Michael Byrd

Michael Byrd

Used Car Manager
1 Review
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Tim Patillo

Tim Patillo

Master Toyota Sales, Leasing & Internet Sales Professional
Contact Me
Dealership Experience 5 years 11 months
Industry Experience 21 years 1 months
I want to make car buying easy. My customers will tell my story.
Recent Reviews

Jan 11, 2022

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Tim was great! He responded to my price negotiations and...

Tim was great! He responded to my price negotiations and even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of vehicles! Dean got the best deal for financing! The exterior was cleaned up nicely for delivery, but I sure wish my front windshield was a bit more clean—it’s hard to reach it and it was covered with a film & lint. I look forward to continuing my relationship with this dealership! I sure miss my service guy, Bud, but feel certain I’ll be taken care of by other service providers.

Jan 01, 2022

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Best car-buying experience EVER! Tim was excellent to...

Best car-buying experience EVER! Tim was excellent to work with - an honest person & a no-pressure salesman. He took the time to listen & made the experience a positive one, which I really appreciated!

Nov 16, 2021

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From the first communication I had with Tim Patillo to...

From the first communication I had with Tim Patillo to driving off the lot in my Tacoma, I had a great experience with this dealership. Tim kept me up to date on the status of my truck from when it was built to when it was delivered. Everyone at the dealership is friendly and did not use high pressure sales tactics. I also want to thank Dean for taking care of the financing and sharing some good laughs. This is a great place to go looking for a Toyota. They will take care of you.

Nov 02, 2021

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Tim was excellent to work with and made the car buying...

Tim was excellent to work with and made the car buying process easy and low pressure.

Oct 07, 2021

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Professional Salesman. Easiest time buying a car EVER....

Professional Salesman. Easiest time buying a car EVER. Pleasant experience. Made everything very easy. Thank you.

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Glen Harder

Glen Harder

Sales & Leasing Consultant
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Dealership Experience 28 years 2 months
Recent Reviews

Dec 22, 2021

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I now have had the pleasure of working with Glen Harder...

I now have had the pleasure of working with Glen Harder for a 2nd time. The first experience was excellent, but the 2nd experience was even better. The pre-work he did to make my visit to the dealership smooth and quick was impressive. I strongly recommend Toyota of Louisville and make sure you ask for Glen, he is 100% focused on customer satisfaction!

Apr 26, 2021

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Glen Harder was my salesperson on my recent purchase of a...

Glen Harder was my salesperson on my recent purchase of a 2021 Toyota Tacoma. I've bought numerous vehicles, both new and used, from various dealerships for 40 plus years. I can say without a doubt, Glen was by far the best, most thorough professional that I have ever worked with on a vehicle transaction. I cannot thank him enough and even imagine not thinking of Glen on ANY future purchase. Thanks again Glen! Mike

Feb 14, 2021

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I worked with Glen Harder to put in an order for a 2021...

I worked with Glen Harder to put in an order for a 2021 Highlander Hybrid Platinum. He was extremely professional, helpful, and communicative throughout the whole process. He reached out with milestones and dates to let me know when the order was placed, when it was built, and when I could come by to finalize the purchase. I can't say enough positive things about the way this entire process and transaction was handled. I would recommend anyone to go to Toyota of Louisville and work directly with Glen Harder if they want a great car, great price, and excellent customer service.

Dec 31, 2020

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Glen Harder made my car buying experience pleasurable and...

Glen Harder made my car buying experience pleasurable and with no pressure whatsoever. He made me feel at ease and felt he helped me decide on the right car at the best price. I was referred to Glen by a friend and I would recommend him to others.

Dec 30, 2020

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Glen Harder made our buying experience awesome he was...

Glen Harder made our buying experience awesome he was very friendly and informative. Our family has bought several cars from Glen. We will absolutely return and send anyone looking for a new vehicle.

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Joseph Campbell

Joseph Campbell

Sales Associate
Contact Me
Dealership Experience 11 years 5 months
Industry Experience 27 years 9 months
I LOVE PEOPLE
Recent Reviews

Jan 11, 2022

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Somehow, my last review only gave her one star!! That was...

Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!

Dec 10, 2021

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Everyone was great to work with and made the new car...

Everyone was great to work with and made the new car buying experience painless and quick. Joseph is very knowledgeable and helpful. Many times he went above and beyond expectations to keep me informed and comfortable with the whole process. I would highly recommend Toyota of Louisville to anyone considering buying a vehicle.

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Sep 09, 2021

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Did not have much dealings with the dealership. I had...

Did not have much dealings with the dealership. I had contact with one salesperson. Joesph Campbell was straightforward, professional, personable and honest. He did exactly what he said he could and would do. I highly recommend him!!

Sep 20, 2019

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Took a trade-in without owners consent

Went through a divorce and ex-wife, without my knowledge, traded in a car titled, registered, and financed all solely through me. They then call me and ask to bring the title straight to them, bypassing it ever being in her name. When I asked Joseph Campbell if that was ok, he said absolutely. I asked if I could bring my neighbors car in to trade it, he said as long as they're ok with it. Here's the thing, they NEVER asked if I was ok with it before taking in my car. So I call the next day and ask to speak to a sales manager. Guess who I get... Joseph! I asked him, "oh, so you're a sales manager also?". "Yes," Joseph replied. Check out Toyota of Louisville's website, he is not a manager. Joseph made a bad call, taking in a trade from someone with no ownership on the car, selling her a new car. At this point he's realized he messed up. Saying whatever he can to fix his mistake. My car was listed on their website to be sold, and they didn't even have a title or know when they would have this deal settled. Toyota of Louisville, you employ scammers. How could Joseph do this, and how could your finance team allow this? Do you seriously accept a trade in without proper consent from the owner?

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Bob Garr

Bob Garr

Business Manager
Recent Reviews

Jan 01, 2022

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Best car-buying experience EVER! Tim was excellent to...

Best car-buying experience EVER! Tim was excellent to work with - an honest person & a no-pressure salesman. He took the time to listen & made the experience a positive one, which I really appreciated!

Oct 07, 2021

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Professional Salesman. Easiest time buying a car EVER....

Professional Salesman. Easiest time buying a car EVER. Pleasant experience. Made everything very easy. Thank you.

Mar 08, 2021

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The entire process of purchasing a car was so easy...

The entire process of purchasing a car was so easy everyone was very professional. I would recommend family and friends looking to purchase a car.

Feb 17, 2021

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Tim made this car buying experience simple and easy! He...

Tim made this car buying experience simple and easy! He made sure to reach out with all of the information I needed to make a decision, and still continued to check in with me to know when I was planning to come in to have the vehicle ready for pick up. This was huge because of the bad weather we've been having! I would definitely recommend car buying with Tim if you're in Louisville.

Nov 07, 2020

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Just bought my third Avalon from Toyota of Louisville....

Just bought my third Avalon from Toyota of Louisville. Glen Harder was my sales person the last two times and is great to work with.

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Lisa Fouts

Lisa Fouts

Business Manager
Recent Reviews

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Feb 25, 2021

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I had a smooth experience buying my new car with Tim at...

I had a smooth experience buying my new car with Tim at Toyota of Louisville. He found exactly what I wanted, and arranged for payments that I could afford comfortably. Definitely would recommend!

Feb 14, 2021

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I worked with Glen Harder to put in an order for a 2021...

I worked with Glen Harder to put in an order for a 2021 Highlander Hybrid Platinum. He was extremely professional, helpful, and communicative throughout the whole process. He reached out with milestones and dates to let me know when the order was placed, when it was built, and when I could come by to finalize the purchase. I can't say enough positive things about the way this entire process and transaction was handled. I would recommend anyone to go to Toyota of Louisville and work directly with Glen Harder if they want a great car, great price, and excellent customer service.

Dec 19, 2020

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Glen Harder is the most professional salesperson we have...

Glen Harder is the most professional salesperson we have encountered. He has helped us with vehicle purchases since 2009. Ee are loyal customers because he keeps the process simple, respects our time, is genuinely friendly, and aways makes us feel comfortable with the vehicle and the terms. Thank you Glen!!

Nov 16, 2020

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Tim Was very professional and gave us the best pricing on...

Tim Was very professional and gave us the best pricing on our new vehicle! We told him what vehicle we wanted and he was able to get It from another dealership very quickly. I Highly recommended Toyota of Louisville!

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Dean Sexton

Dean Sexton

Business Manager
Recent Reviews

Jan 11, 2022

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Tim was great! He responded to my price negotiations and...

Tim was great! He responded to my price negotiations and even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of vehicles! Dean got the best deal for financing! The exterior was cleaned up nicely for delivery, but I sure wish my front windshield was a bit more clean—it’s hard to reach it and it was covered with a film & lint. I look forward to continuing my relationship with this dealership! I sure miss my service guy, Bud, but feel certain I’ll be taken care of by other service providers.

Jan 11, 2022

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Somehow, my last review only gave her one star!! That was...

Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!

Jan 04, 2022

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I had a wonderful experience at Toyota of Louisville. My...

I had a wonderful experience at Toyota of Louisville. My salesman, Larry, went up and beyond trying to get me into the car I wanted. Not only did he succeed, the finance manager also saved me additional money on my finance rate. This has been the best experience I have ever had at a car dealership!

Nov 16, 2021

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From the first communication I had with Tim Patillo to...

From the first communication I had with Tim Patillo to driving off the lot in my Tacoma, I had a great experience with this dealership. Tim kept me up to date on the status of my truck from when it was built to when it was delivered. Everyone at the dealership is friendly and did not use high pressure sales tactics. I also want to thank Dean for taking care of the financing and sharing some good laughs. This is a great place to go looking for a Toyota. They will take care of you.

Apr 28, 2021

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Dean was great. He answered every question (numerous)...

Dean was great. He answered every question (numerous) that I had during my purchase of a 2021 Toyota Tacoma. Dean was professional and just as important, very detailed with my transaction. Great experience. Thank you Dean!

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John Carbone

John Carbone

ASM
Dealership Experience 14 years
Industry Experience 22 years 1 months
Recent Reviews

Jan 05, 2022

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Prompt, courteous and very knowledgeable and I wouldn’t...

Prompt, courteous and very knowledgeable and I wouldn’t go anywhere else to have my service work done or to purchase another vehicle .

Jan 03, 2022

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John Carbone, Mike, Kevin and Adam always take care of...

John Carbone, Mike, Kevin and Adam always take care of the vehicle with exceptional customer service. 👏

Jan 02, 2022

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I’m impressed they got me in and out within an hour for...

I’m impressed they got me in and out within an hour for my scheduled maintenance.

Dec 25, 2021

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Its always fast courteous service. I have zero issues...

Its always fast courteous service. I have zero issues with this dealership. i love them.

Dec 20, 2021

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I have always received great service from this...

I have always received great service from this dealer..John Carbone. I highly recommend them.

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David Lail

David Lail

Finance Manager
Industry Experience 44 years 2 months
Recent Reviews

Oct 30, 2021

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Our salesman, Larry, efficiently and with kindness...

Our salesman, Larry, efficiently and with kindness delivered an amazing Toyota Rav 4 as promised.

Sep 19, 2021

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Amazing people and easy to work with. Tim did a great job...

Amazing people and easy to work with. Tim did a great job making sure everything was ready to go and was very funny.

Apr 21, 2021

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Great experience at Toyota of Louisville! This is our 3rd...

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!!

Oct 10, 2020

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Thank you Toyota of Louisville for making the purchase of...

Thank you Toyota of Louisville for making the purchase of my 2021 Toyota Highlander XSE easy! I worked with salesman Glen Harder who was knowledgeable about the features and function of the Highlander. I also felt we agreed on a fair trade value for my Tundra and purchase price on my now Highlander. David Lail assisted me with financing the Highlander with Toyota Financial Services for a great rate. Looking forward to owning my Highlander and taking it to Toyota of Louisville for service for years to come.

Sep 18, 2020

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The best experience we’ve ever had with a dealership....

The best experience we’ve ever had with a dealership. Everyone was very helpful and no one was pushy at all. Our salesman, Tim, was fantastic! We will definitely go back to them for our next vehicle. Friendly service makes all the difference in the world!

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Ashley Owens

Ashley Owens

BDC Representative
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Dealership Experience 5 years 11 months
Industry Experience 5 years 11 months
Recent Reviews

Jan 11, 2022

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Tim was great! He responded to my price negotiations and...

Tim was great! He responded to my price negotiations and even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of vehicles! Dean got the best deal for financing! The exterior was cleaned up nicely for delivery, but I sure wish my front windshield was a bit more clean—it’s hard to reach it and it was covered with a film & lint. I look forward to continuing my relationship with this dealership! I sure miss my service guy, Bud, but feel certain I’ll be taken care of by other service providers.

Jan 11, 2022

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Somehow, my last review only gave her one star!! That was...

Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!

Jul 25, 2020

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Calm approach by salesrep and finance manager

Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught. My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great.

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

Apr 01, 2020

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Made our buying experience pleasant

Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well as everyone else we communicated with (Ashley Owens, internet rep; Tom Carr, sales manager; and Dave Lail, Finance). Would definitely recommend this dealership.

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Kevin Ashton

Kevin Ashton

ASM

18 Reviews
Certified
Dealership Experience 11 years 9 months
Recent Reviews

Jan 03, 2022

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John Carbone, Mike, Kevin and Adam always take care of...

John Carbone, Mike, Kevin and Adam always take care of the vehicle with exceptional customer service. 👏

Jan 02, 2022

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I’m impressed they got me in and out within an hour for...

I’m impressed they got me in and out within an hour for my scheduled maintenance.

Dec 31, 2021

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I love Toyota of Louisville they give great service and I...

I love Toyota of Louisville they give great service and I have never been disappointed.

Dec 28, 2021

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They've always done right by me; great service,...

They've always done right by me; great service, competitive pricing, up front about everything.

Dec 25, 2021

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Its always fast courteous service. I have zero issues...

Its always fast courteous service. I have zero issues with this dealership. i love them.

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Richard Swope

Richard Swope

General Sales Manager
Dealership Experience 9 years 11 months
Recent Reviews

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Apr 21, 2021

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Great experience at Toyota of Louisville! This is our 3rd...

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!!

Mar 11, 2021

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Had a great experience from start to finish. Tim Patillo...

Had a great experience from start to finish. Tim Patillo was friendly and personable. They knew I worked at a dealership and truly extended a professional courtesy. Can't thank them enough for the simplicity and ease of making a deal. Thanks also to Richard Swope and the finance dept

Sep 15, 2020

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Everyone made it so easy. I was able to get what I wanted...

Everyone made it so easy. I was able to get what I wanted with a great experience to boot!! I will definitely be coming back to Toyota of Louisville for future purchases.

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

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Mike Lareau

Mike Lareau

ASM
Dealership Experience 19 years 8 months
Industry Experience 41 years 8 months
Recent Reviews

Jan 03, 2022

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John Carbone, Mike, Kevin and Adam always take care of...

John Carbone, Mike, Kevin and Adam always take care of the vehicle with exceptional customer service. 👏

Jan 02, 2022

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I’m impressed they got me in and out within an hour for...

I’m impressed they got me in and out within an hour for my scheduled maintenance.

Dec 31, 2021

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I love Toyota of Louisville they give great service and I...

I love Toyota of Louisville they give great service and I have never been disappointed.

Dec 25, 2021

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Its always fast courteous service. I have zero issues...

Its always fast courteous service. I have zero issues with this dealership. i love them.

Dec 15, 2021

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From day one I have experienced nothing but respect,...

From day one I have experienced nothing but respect, professionalism and courtesy from each and every person from sales to service. It is good to be able to trust and rely upon those who know what they are doing and do it well. Thank you and God bless you!

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Rick Donnell

Rick Donnell

Sales Manager
Dealership Experience 22 years 3 months
Recent Reviews

May 09, 2020

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Happy to Spend my Time and Money!!!

I want to thank Rick Donnell for providing the game plan that led to my purchase of a 2020 Avalon Limited auto. The game winning "Touchdown" was scored by Tim Patillo, who also interacted with my Wife and 16-year old Son. His confident, mild mannered approach was just what we needed to settle our nerves and make the experience very pleasant. This was my second vehicle purchase in 10 months and I went back to Toyota of Louisville because of how I was treated. From Dennis Fante on down to the personnel in the Finance and Service Departments, everyone was courteous and friendly. I highly recommend making a visit to that Toyota Dealership. Be prepared to smile and drive away in a quality vehicle!!!

Aug 31, 2019

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Terrific Customer Service!

Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderful service! They are both professional & trustworthy. I recommend them to anyone in search of a new vehicle!

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

Aug 14, 2019

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Friendly and Accommodating

Glen made sure we had the vehicle we wanted with everything we wanted on it! He took us through the process and made us feel comfortable in the every aspect of our buying experience!

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Adam Poff

Adam Poff

ASM
Recent Reviews

Jan 05, 2022

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Prompt, courteous and very knowledgeable and I wouldn’t...

Prompt, courteous and very knowledgeable and I wouldn’t go anywhere else to have my service work done or to purchase another vehicle .

Jan 03, 2022

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John Carbone, Mike, Kevin and Adam always take care of...

John Carbone, Mike, Kevin and Adam always take care of the vehicle with exceptional customer service. 👏

Jan 02, 2022

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I’m impressed they got me in and out within an hour for...

I’m impressed they got me in and out within an hour for my scheduled maintenance.

Dec 25, 2021

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Its always fast courteous service. I have zero issues...

Its always fast courteous service. I have zero issues with this dealership. i love them.

Dec 06, 2021

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I took my 2013 Toyota Highlander to get my front end...

I took my 2013 Toyota Highlander to get my front end alignment checked and Adam the Service Associate explained that the front right passenger side needs adjustment. Adam aligned my Highlander and also gave a a 10% Military Discount and in addition explained that my front and rear brake pads are at 3mm of thickness and that they need to be replaced. Adam was very professional and courteous. Adam is a valuable asset to Toyota of Louisville.

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Ron Pence

Ron Pence

Sales Manager
Dealership Experience 27 years 11 months
Recent Reviews

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

May 30, 2020

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Tim was very friendly and helped me through the whole...

Tim was very friendly and helped me through the whole process of getting the car. I will definitely go there again for my next car.

Jul 19, 2019

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Best dealership in town

Just purchased my 6th new Toyota fr this dealership.Have always been happy w/the customer care you are given. Great people to work with. The sales team are not too pushy like other dealerships. They are there when u want them otherwise they allow you your space. Management is also fabulous. Can’t say enough good about the guy I have done business with since 1994. (Ron Pence). He is very fair. I send all my friends there and feel comfortable doing it.

Jan 24, 2018

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Arrogant

This man gets a satisfaction out of telling ppl "NO" over pennies than making deals. If I could give him a ZERO STARS I would!

Aug 21, 2014

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Best experience with a dealership EVER!

Not only was my buying experience with Ed Childers absolutely wonderful, yesterday, 2 weeks after I bought my car, I had locked my keys in the car and I called the dealership after 7pm, Ron Pence answered my call and in under 20mins Phil Clayton arrived at the kroger parking lot where I was stranded with my 3yo son to bring the spare key I hadn't yet had programmed, to unlock my car....this dealership and all their employees go above and beyond anything required of the normal salesperson position....if you are in the market for a new or used car you absolutely HAVE to visit Toyota of Louisville on Dixie Highway, and I personally recommend Ed Childers, he'll help you hunt for the best vehicle and deal that fits your needs the best! 10 starts guys, not only do you rock but you're also my HEROS!

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Lindsey Cooper

Lindsey Cooper

BDC Representative
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Dealership Experience 3 years 4 months
Industry Experience 6 years 8 months
Recent Reviews

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

Aug 21, 2019

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Awesome Experience!!

We are repeat customers!! We bought our first Sienna from them 13 years ago and we brought it back and traded it in on a new 2020 Sienna and could have been happier!!

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Jaquell McCauley

Jaquell McCauley

ASM
Recent Reviews

Jan 02, 2022

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I’m impressed they got me in and out within an hour for...

I’m impressed they got me in and out within an hour for my scheduled maintenance.

Dec 25, 2021

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Its always fast courteous service. I have zero issues...

Its always fast courteous service. I have zero issues with this dealership. i love them.

Dec 03, 2021

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They have a very friendly and courteous service staff on...

They have a very friendly and courteous service staff on the telephone and in person

Dec 01, 2021

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The gentleman who helped me was very patient, polite &...

The gentleman who helped me was very patient, polite & helpful. Outstanding employee. Work was done timely.

Nov 28, 2021

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Everyone was so friendly and broke down everything to me...

Everyone was so friendly and broke down everything to me that I need to have done

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Lincoln Satram

Lincoln Satram

Sales Associate
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Dealership Experience 18 years 11 months
Industry Experience 18 years 11 months
Recent Reviews

Jul 20, 2019

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Supreme Dealership

I have been a Toyota of Louisville customer for over 15 yrs or more. I'm always greeted with great customer service satisfaction. My salesman Joe Campbell is Amazing & Sales Manager Rick Donnell is superior.

Jul 21, 2018

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*Warning to out of state buyers*

I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had more questions and concerns and I'm purchasing sight unseen. Lincoln started out great, answered quickly, sent over pictures and we connected on the phone. Pleasant conversation. Everything was on the right track. We matched up numbers and I had sent over all of my payoff information and we were in agreement. Lincoln's exact words are"My GM's left for the evening, I'll let you know in the morning for sure" I wait until 1pm and I have no response so I send a friendly check-in email and text. No reply for a few hour. Lincoln's finally lets me know it's his dayoff and he'll send over the info at 5:30pm as well as a video of the vehicle running. I requested the vehicle video running after I had agreed to pick up the vehicle the following day or day after. No response.No paperwork. No Video. I then reach out once again the following day(Now 3 days waiting for GM), and Lincoln tells me the vehicle has been sold. Mind you, I've already taken the credit hit by getting financed and my bank had put all the money in my account so that I was able to pay by cash or cashiers check as this is an out of state purchase. Lincoln tells me they do not hold cars. Which is weird. I mean, let me know that in the beginning, and I would of put a larget deposit down. Or give me a shout out and let me know someone else is interested. I had requested the day off from work, got financed and was ready to go and just needed the "GM to sign off the final number" in which I never heard back from. Something is shady here. If I could pass on anything it's to let out of state buyers you do not hold cars. I've never seen a dealership do that, or not take a deposit. If this is the case, it would have been nice to know this ahead of time. I 100% do NOT recommend this dealership to any out of state buyer as their business practice and communication is lacking. I'm deeply hurt and frustrated.

Jun 22, 2018

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Had a wonderful experience

Lincoln satram made my experience pleasurable great car great salesperson great price I would highly recommend seeing him for all your transportation needs. All my needs were fulfilled

Oct 02, 2014

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Awesome Experience

I just bought a RAV4 today from LINCOLN SATRUM. What an AWESOME EXPERIENCE! He was extremely friendly! I trusted him explicitly and NO HIGH PRESSURE SALES TACTICS! I felt like he had my best interest at heart. THANK YOU, LINCOLN for such a POSITIVE EXPERIENCE!

Aug 29, 2014

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Definite repeat customer has been established!

While waiting for an oil change to be done on our previous vehicle, my husband & I walked across the street to see what was new on the lot of Toyota of Louisville. This is where we met Lincoln Satram; he showed us a few vehicles and was very knowledgeable of the product and gave us brochures that we requested. After a week of deciding we wanted to test drive a Tacoma, we called Lincoln and told him what we wanted and by the end of that day we purchased a brand new 2015 Tacoma. Lincoln didn't simply sell us our new vehicle. He built a relationship with us that will keep us coming back. He is now our car sales professional and we are his clients. Because he is such a good listener, no high pressure was involved. This was the way a major purchase should be. We already have and will continue to refer our friends to him at every opportunity. If you are looking to purchase a new vehicle and want a knowledgeable and sincere sales professional, call Lincoln Satram.

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Sam Smith

Sam Smith

Sales Associate
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Dealership Experience 10 years 3 months
Industry Experience 32 years 4 months
My goal in this business is to help as many Good people as possible who are or have filed bankruptcy obtain the best financing for a great automobile. If it’s not a great car then I want sell it! Personal website: Samsaysyesyoucan.com
Recent Reviews

Apr 02, 2015

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HORRIBLE

Purchased a 2010 equinox with 30,000 miles on it from sam the lower credit specialist. I haven't had this thing in my driveway longer than 3 moths it's constantly in the shop for weeks with several engine rebuilds. Tried 1000 times to contact them and never got a call back. DO NOT PURCHASE FROM THIS DEALER THEY WILL SCAM YOU AND TAKE AVANTAGE OF YOU BY SELLING YOU SOMETHING THAT ISN'T RELIABLE. FAMILY BOUGHT HERE FOR YEARS WE ARE DONE!!

Oct 14, 2012

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Sam Smith is service-oriented...helpful, thorough,...

Sam Smith is service-oriented...helpful, thorough, thoughtful, and knowledgable! No rush and a good listener. Worked to get me the best deal! Had a concern the week after I bought it, and without hesitation he asked me to bring it back in and fixed the problem. He even called me back to see if I was happy with the fix! Really took time to make his customer happy with the purchase. Thank you, Sam!

Oct 12, 2012

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Sam Smith made my car buying experience was...

Sam Smith made my car buying experience was extraordinary! He made sure that I left 100% satisfied with the service and Car that I had purchased. He goes the extra mile to even follow up and answer all my inquiries regarding my car, and I have had the car for a month now! High praises for Mr. Smith!

Sep 23, 2012

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I recently purchased a Prius from Sam Smith. This was the...

I recently purchased a Prius from Sam Smith. This was the third Toyota we bought from him. We moved from San Diego to Louisville, work related, and decided to retire our Saturn and had a wonderful experience working with Sam when we bought the 2007 Corolla Sport. I will add my daughter now has this vehicle for college. Again in 2010 we went to Sam and purchased another Corolla Sport. The same friendly welcome back attitude and no non-sense customer service was greatly appreciated. With the Prius once again very helpful and went over everything concerning the vehicle. There was a question I had concerning the car and he didn't really know the answer. What I appreciated was the fact he said he wasn't sure the went and found out instead of throwing out an answer. Sam is one of two people I would send my friends, family and co-workers to to purchase a vehicle and the other is in San Diego CA. From day one to now Sam has been there to help and ensure we were good with our vehicle even after we left the lot. The best advertisement, good or bad, is word of mouth. I have passed Sam's name and contact info to people who were looking for a vehicle new or used. I am sure as long as I am living in the Louisville area we will do business again. Sam thanks for everything.

Sep 22, 2012

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I went to the dealership in desperate need of a new car...

I went to the dealership in desperate need of a new car and Sam Smith did everything he could to make sure that that happened for me that same day. He was so nice and friendly and wonderful to do business with and I ended up with a car that I love. When my husband and I go back for another car in a few years, we will ask for Sam!

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Tom Carr

Tom Carr

Sales Manager
Dealership Experience 15 years 9 months
Recent Reviews

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Apr 01, 2020

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Made our buying experience pleasant

Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well as everyone else we communicated with (Ashley Owens, internet rep; Tom Carr, sales manager; and Dave Lail, Finance). Would definitely recommend this dealership.

Jan 21, 2020

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Very Helpful!

I called Mr. Carr about a used car value and he was extremely helpful and courteous. I would definitely recommend him to anyone in the market for a new or used car!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

Jul 21, 2019

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Preferred Dealer!?!

I have been to several dealerships and have spoken with several salesman and never thought I would consider one a friend. Joseph Campbell is that man but to call him a salesman and lumping him with the rest (you know the type) would be an insult. My wife and I have now purchased 3 vehicles from Toyota of Louisville with Mr. Campbell being our friend to guide us through the process. We where referred to Mr. Campbell and Toyota of Louisville by a friend and unexpectedly gained another so by all means this is my recommendation to any and all who read this as a friend to go see Joseph Campbell at Toyota of Louisville and you wont be disappointed.

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Dennis Fante

Dennis Fante

GM & PRESIDENT
Dealership Experience 34 years 1 months
Recent Reviews

Dec 15, 2021

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From day one I have experienced nothing but respect,...

From day one I have experienced nothing but respect, professionalism and courtesy from each and every person from sales to service. It is good to be able to trust and rely upon those who know what they are doing and do it well. Thank you and God bless you!

Dec 19, 2020

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Glen Harder is the most professional salesperson we have...

Glen Harder is the most professional salesperson we have encountered. He has helped us with vehicle purchases since 2009. Ee are loyal customers because he keeps the process simple, respects our time, is genuinely friendly, and aways makes us feel comfortable with the vehicle and the terms. Thank you Glen!!

Jun 05, 2020

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Kevin Willis at Toyota of Louisville was my Car Salesman...

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺

May 09, 2020

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Happy to Spend my Time and Money!!!

I want to thank Rick Donnell for providing the game plan that led to my purchase of a 2020 Avalon Limited auto. The game winning "Touchdown" was scored by Tim Patillo, who also interacted with my Wife and 16-year old Son. His confident, mild mannered approach was just what we needed to settle our nerves and make the experience very pleasant. This was my second vehicle purchase in 10 months and I went back to Toyota of Louisville because of how I was treated. From Dennis Fante on down to the personnel in the Finance and Service Departments, everyone was courteous and friendly. I highly recommend making a visit to that Toyota Dealership. Be prepared to smile and drive away in a quality vehicle!!!

Sep 01, 2018

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Easiest place to buy a vehicle

If you want to purchase a vehicle with nobody rushing rushing you, go to Toyota of Louisville. I bought a Camry XSE in July and yesterday I bought a new 4Runner. Before I bought it I walked the lot looking at these and the Tacoma and it did not take me long to figure out the Tacoma was not feasible for me. I was though worried about doing from a Ram truck, but this has more room for everyone with the 3rd row seating and our kids are gone. So it was not a hard decision and for when I need to haul something that won’t fit I will just use my trailer As for the sales staff, I knew who I was going to see and Tim was a great salesman with a an awesome sense of humor, talkative about things other than making a sale, so it is very easy to feel comfortable and relax. So if you want a relaxing, comfortable atmosphere without being tackled by multiple salesman coming at you in the lot, go to Toyota of Louisville and you will be disappointed. As far as a trade, I traded my 2014 Ram and before they even knew what I was looking to buy they came back with an appraisal = to the highest price on all pricing websites and this gave me an extra $4500 to put down So if you are looking for a new car and a fair trade go see Tim, you will not be disappointed and if you are wondering, no I don’t work there. I am getting ready to retire in 6 months. I just want everyone to know this is a great place and I have bought a lot of vehicles and never had an experience like this and I was not there all day. Took less than 3 from arrival to leaving with a new vehicle. If you have questions and it shows my data feel free to contact me. Greg Witzleb

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Kevin Willis

Kevin Willis

Sales Associate
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Dealership Experience 11 years 4 months
Recent Reviews

Oct 05, 2021

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The BEST OF THE BEST!!! Worked with me on every level....

The BEST OF THE BEST!!! Worked with me on every level. Thanks so much for everything

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

Jun 05, 2020

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Kevin Willis at Toyota of Louisville was my Car Salesman...

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺

May 25, 2020

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He always takes care of my family and friends when we...

He always takes care of my family and friends when we need a good quality car. If anyone is searching for a dealer you can search, Kevin is your guy.

May 25, 2020

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A nice, kind individual that made my car buying...

A nice, kind individual that made my car buying experience smooth ,simple and effertless and straight up and made sure I received every incentive available

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Scott Manning

Scott Manning

Service Manager
Dealership Experience 25 years 1 months
Recent Reviews

Mar 31, 2020

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We have bought vehicles from Toyota of Louisville for...

We have bought vehicles from Toyota of Louisville for several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and John Carbone is a wonderful mechanic.

Aug 28, 2019

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Friendly service with people you can trust

Tim was great to work with. He was helpful and found me the perfect car. He’s willing to work with you to make sure you’re happy. He’s very thorough. He even called me 5 minutes after I left (before I got too far) to let me know I forgot my garage opener in my trade in.

Feb 13, 2018

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Pathetic Customer Service

Took my brand new Tacoma to them to fix the Blind Spot Monitoring as it stopped working the 3rd day I had it. Service department proceeded to tell me that I had to have done something as they do not simply stop working. They never even bothered to call Toyota. If they had, they would have found this can happen. They said I would have to pay for the repair. No one there seemed to care. It was simply the worst experience ever. I told the service manager this. He seemed to have cared less. Don't waste your time taking your care to their service department, even if it is brand new.

Oct 04, 2011

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All of the personnel are TERRIFIC!!! They are completely...

All of the personnel are TERRIFIC!!! They are completely HONEST with me about everything that involves my car. They never try to cheat me and always work with me for better pricing. I have been going to them for over 20 years, and I have no intention of ever going to anyone else. The only time anyone else ever TOUCHES my cars is when I am out of town and cannor get to them. Scott, John , Mike, Bud, and Nick are GREAT!!!! Also, Amanda is a great cashier!!! Their personalities are wonderful, and it's great talking with them not only about my car but also about anything else. I enjoy seeing them! Because of them, my Corolla has over 303,000 miles and my Rav4 has over 214,000 miles and STILL RUNNING STRONG!!!!! I am grateful for all of their service!!!!!

Sep 15, 2011

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I purchased my toyota camry from Oxmoor Toyota, but after...

I purchased my toyota camry from Oxmoor Toyota, but after a bait and switch service sales pitch, I went to Toyota of Louisville and got the same recommended service for much less. I have been taking my car to Toyota of Louisville since then. I feel I get quality service at a fair price. I probably will buy my next Toyota from Toyota of Louisville.

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Kristin Shirley

Kristin Shirley

BDC Representative
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Dealership Experience 3 years 5 months
Industry Experience 7 years
Recent Reviews

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

Sep 03, 2019

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Great Deal on a Corolla

Kristen, Tim and Dean were kind to me and all were easy to deal with. No hassle. Great Experience so far! Looking forward to my new car!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

Aug 17, 2019

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Professional and knowledgeable

I wasted my time going to Oxmoor Toyota before coming here(big mistake). When arriving Mr. Campbell welcomed my family and I and made us feel like we where apart of his! He showed me so many features of the Highlander that I had no idea of because the car sales lady at oxmoor Toyota didn’t take her time showing me. I HIGHLY recommend you don’t make the same mistake as me and waste your valuable time with any other dealership but Toyota of Louisville! Mr. Campbell is everything you want in a cars salesman knowledgeable, friendly, professional and made the process quick and painless!

Aug 13, 2019

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Love Toyota!

Want a good experience at a car dealership and wind up with a car you love and happy about it? Talk to Glen Harder. He listens, zeroes in on what you want and does his best to make it happen. We've purchased cars from Toyota of Louisville over the years and Glen is always our guide. Even after the sale is final he remains a phone call away, making sure we are happy with our Toyota and are well taken care of. Quality dealership with a quality sales rep! The staff is always friendly, helpful and smiling..makes for a pleasant experience! You're people there, not just customers. I love that.

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Ed Kaltenbacher

Ed Kaltenbacher

Toyota Certified Master Sales & Leasing Consultant
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Dealership Experience 17 years 3 months
Industry Experience 17 years 3 months
Recent Reviews

Nov 02, 2021

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Tim was excellent to work with and made the car buying...

Tim was excellent to work with and made the car buying process easy and low pressure.

Sep 24, 2016

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Great dealership

Salesman Ed K was great. No pressure. Treated with respect by everyone we meet at dealership. Finance rep Bob was very very easy to deal with, again no pressure. The

Sep 06, 2012

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I would highly recommend this dealership to anyone.Dennis...

I would highly recommend this dealership to anyone.Dennis Fante and Ed Kaltenbacher could not have been more helpful. It's very reassuring to work with someone who answers all your questions and let's you take your time in making a very important decision.I never felt pressured and Ed was so helpful and kind during every step of the process. My husband and I were so pleased with our 2011 Toyota Corolla, a month later we took our daughter to see Ed and she is now driving a 2012 Toyota Corolla. Thank you Dennis and Ed for all of your help.

Aug 03, 2012

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Ed "K" is the best. He made my first car buying...

Ed "K" is the best. He made my first car buying experience what I thought was impossible: painless and enjoyable. I walked out of another dealership in the midst of a deal because the customer service was horrible, the salesman was pushy (including telling me to give him all fives on this web site and telling me how disappointed he was I hadn't done it yet, even though the transaction wasn't complete), and just the overall lack of warmth and care in the place. Ed and the staff at Toyota of Louisville were the complete opposite. From the moment I set foot in the parking lot, I could tell the staff cared about me and not just another sale. Everyone was warm and friendly. And Ed is the complete opposite of what car salesmen are supposed to be. He's nice, friendly, funny and immediately put me at ease. He's a genuinely good guy and extremely knowledgeable about the vehicles. I will tell everyone to go to Toyota of Louisville and work with Ed when in the market for a car.

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William Morrison

William Morrison

Sales Associate
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Dealership Experience 1 years 6 months
Industry Experience 10 years 1 months
Recent Reviews

Nov 15, 2021

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In the beginning my experience was your typical and...

In the beginning my experience was your typical and average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t taking the first offer given to me and didn’t jump to make a deal the first 5 minutes. He called me to inform me of interest rates and I hear as soon as I pick up the phone “she needs to xxxx or get off the pot” so I then say “hello” and he begins the conversation to me. I thought it was extremely rude to be talking trash about a customer as the phone is ringing and then having to hear that. I immediately asked if it was about me and he began to stutter around, proof I caught him off guard because he assumed I hadn’t heard. I understand vehicle deals are stressful but that was beyond uncalled for. If I had not placed a deposit and they ran my credit multiple times..I would have NOT went through with the deal for that simple reason. The worst customer service I’ve ever received during any purchase, vehicle or otherwise.

Aug 01, 2021

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My purchase of a new car from Toyota of Louisville went...

My purchase of a new car from Toyota of Louisville went very well. William Morrison was a great representative, handled all the paperwork promptly, and answered all my questions. I am very satisfied with my purchase, and would definitely shop there again, as well as recommend the dealership to others.

Jul 07, 2021

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William (Bill) Morrison was great! He answered every...

William (Bill) Morrison was great! He answered every question I had and made the process so easy for us. I have and will continue to refer people to him!

Oct 18, 2020

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I had a great experience! Bill was very knowledgeable and...

I had a great experience! Bill was very knowledgeable and answered all of my questions. He was also very willing to work with me and my situation to make sure I got what I needed.

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Ricky Jones

Ricky Jones

Sales Associate
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Dealership Experience 5 years 3 months
Industry Experience 25 years 8 months
Recent Reviews

Oct 09, 2021

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Every time I purchase a car from this dealership, there...

Every time I purchase a car from this dealership, there is no pressure and they work with me to get the payments I need!

Sep 06, 2019

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Very knowledge

I appreciated his time and working with me to answer the difference between different makes/models. I had so many questions, and kept him after hours more than once. He never complained and was always willing to help. He was great to work for...I highly recommend!!

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

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Jerry Toth

Jerry Toth

Salesperson
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Dealership Experience 32 years 7 months
Industry Experience 32 years 7 months
Recent Reviews

Dec 15, 2021

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From day one I have experienced nothing but respect,...

From day one I have experienced nothing but respect, professionalism and courtesy from each and every person from sales to service. It is good to be able to trust and rely upon those who know what they are doing and do it well. Thank you and God bless you!

Nov 27, 2021

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Friendly & professional service provided by Toyota of...

Friendly & professional service provided by Toyota of Louisville salesman. No pressure purchase made this an excellent experience.

Sep 15, 2011

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I've been doing business with Toyota of Louisville for...

I've been doing business with Toyota of Louisville for nearly 20 years because my experience with Dennis Fante and his staff has always been outstanding. I will continue to return to Toyota of Louisville for all my vehicles. Dennis Fante, Ronnie Pence and Jerry Toth always provide the best price, the best service, quality products and outstanding customer care. My elderly mother and aunt accompanied me to the dealership today to pick-up my new Venza and every employee we encountered went out of their way to offer assistance and make them comfortable and happy. The kindness and thoughtfulness is greatly appreciated.

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Larry Sepulvado

Larry Sepulvado

Sales Associate
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Dealership Experience 6 years 11 months
Recent Reviews

Jan 04, 2022

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I had a wonderful experience at Toyota of Louisville. My...

I had a wonderful experience at Toyota of Louisville. My salesman, Larry, went up and beyond trying to get me into the car I wanted. Not only did he succeed, the finance manager also saved me additional money on my finance rate. This has been the best experience I have ever had at a car dealership!

Oct 30, 2021

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Our salesman, Larry, efficiently and with kindness...

Our salesman, Larry, efficiently and with kindness delivered an amazing Toyota Rav 4 as promised.

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Michael Byrd

Michael Byrd

Used Car Manager
Industry Experience 12 years 1 months
Recent Reviews

Jun 05, 2020

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Kevin Willis at Toyota of Louisville was my Car Salesman...

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺

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Cristian Cano

Cristian Cano

Sales Associate
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Dealership Experience 2 years 4 months
Recent Reviews

Apr 21, 2021

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Great experience at Toyota of Louisville! This is our 3rd...

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!!

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Toly Finkel

Toly Finkel

Sales Associate
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Dealership Experience 10 years 6 months
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Sep 21, 2021

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They have good worker at the shop Reson I come back do...

They have good worker at the shop Reson I come back do a good on your car & Truck well done

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Josh Garr

Josh Garr

Sales Associate
Dealership Experience 9 years 5 months
Recent Reviews

Dec 08, 2021

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Not many cars available anywhere. But I found what I...

Not many cars available anywhere. But I found what I wanted. Great people to buy a car from...

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Donald Thomas

Donald Thomas

Sales Associate
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Nov 28, 2021

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My Salesman (Don) Mgr (Dave) Were Friendly, Sincere,...

My Salesman (Don) Mgr (Dave) Were Friendly, Sincere, Honest And Informative. Transaction Was Completed Efficiently And Respectfully.

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Bill Hendrickson

Bill Hendrickson

Sales Associate
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Dealership Experience 32 years 10 months
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Tom Kidwell

Tom Kidwell

Sales Associate
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Keith Rice

Keith Rice

Sales Associate
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Dealership Experience 6 years 11 months
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Keith Rice Jr

Keith Rice Jr

Sales Associate
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Dealership Experience 4 years 11 months
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