Staff

Sales

Tim Patillo

Tim Patillo

Master Toyota Sales, Leasing & Internet Sales Professional

Certified
206 Reviews
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Glen Harder

Glen Harder

Sales & Leasing Consultant
88 Reviews
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Joseph Campbell

Joseph Campbell

Sales Associate
70 Reviews
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Sam Smith

Sam Smith

Sales Associate
14 Reviews
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Lincoln Satram

Lincoln Satram

Sales Associate
10 Reviews
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Kevin Willis

Kevin Willis

Sales Associate
10 Reviews
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Ed Kaltenbacher

Ed Kaltenbacher

Toyota Certified Master Sales & Leasing Consultant
5 Reviews
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William Morrison

William Morrison

Sales Associate
4 Reviews
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Ricky Jones

Ricky Jones

Sales Associate
3 Reviews
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Keith Rice

Keith Rice

Sales Associate
3 Reviews
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Larry Sepulvado

Larry Sepulvado

Sales Associate
3 Reviews
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Jerry Toth

Jerry Toth

Salesperson
3 Reviews
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Cristian Cano

Cristian Cano

Sales Associate
2 Reviews
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Josh Garr

Josh Garr

Sales Associate
2 Reviews
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Toly Finkel

Toly Finkel

Sales Associate
1 Review
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Bill Hendrickson

Bill Hendrickson

Sales Associate
1 Review
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Donald Thomas

Donald Thomas

Sales Associate
1 Review
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Tom Kidwell

Tom Kidwell

Sales Associate
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Keith Rice Jr

Keith Rice Jr

Sales Associate
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Service

John Carbone

John Carbone

ASM
54 Reviews
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Mike Lareau

Mike Lareau

ASM
31 Reviews
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Kevin Ashton

Kevin Ashton

ASM
26 Reviews
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Adam Poff

Adam Poff

ASM
22 Reviews
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Jaquell McCauley

Jaquell McCauley

ASM
10 Reviews
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Finance

Lisa Fouts

Lisa Fouts

Business Manager
48 Reviews
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Bob Garr

Bob Garr

Business Manager
46 Reviews
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Dean Sexton

Dean Sexton

Business Manager
44 Reviews
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David Lail

David Lail

Finance Manager
31 Reviews
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Internet

Ashley Owens

Ashley Owens

BDC Representative
20 Reviews
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Lindsey Cooper

Lindsey Cooper

BDC Representative
8 Reviews
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Kristin Shirley

Kristin Shirley

BDC Representative
7 Reviews
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Management

Richard Swope

Richard Swope

General Sales Manager
18 Reviews
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Rick Donnell

Rick Donnell

Sales Manager
16 Reviews
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Scott Manning

Scott Manning

Service Manager
10 Reviews
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Dennis Fante

Dennis Fante

GM & PRESIDENT
9 Reviews
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Ron Pence

Ron Pence

Sales Manager
9 Reviews
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Tom Carr

Tom Carr

Sales Manager
8 Reviews
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Michael Byrd

Michael Byrd

Used Car Manager
1 Review
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Tim Patillo

Tim Patillo

Master Toyota Sales, Leasing & Internet Sales Professional

206 Reviews
Certified
Contact Me
Dealership Experience 6 years 6 months
Industry Experience 21 years 8 months
I want to make car buying easy. My customers will tell my story.
Recent Reviews

Aug 14, 2022

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I had a great experience at Toyota of Louisville.

I had a great experience at Toyota of Louisville. Tim was very helpful and communicated with me as my vehicle was being developed. I had some previous bad experience with aggressive salesman at other dealerships but Tim was amazing!

Aug 14, 2022

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Very good experience working with Tim Patillo.

Very good experience working with Tim Patillo. He was very responsive to all my communications. A real professional in getting the vehicle I wanted and helping me through the process, especially since I was making the purchase from out of the area. I would definitely recommend Tim Patillo if you are ever looking to purchase a vehicle from Toyota of Louisville.

Aug 01, 2022

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Tim was awesome to work with!

Tim was awesome to work with! Very knowledgeable and professional. Not pushy, let you take time to look over the vehicle. Will be back in the future for our next purchase.

Jul 28, 2022

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Everyone is friendly and excellent at this place.

Everyone is friendly and excellent at this place. My agent was Tim and he helped me find the my dream car! He communicates and gave me consistent update about my car and process all throughout. Highly recommend Tim and toyota of Louisville to everyone!

Jul 26, 2022

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Everyone was very kind and helped guide me through my

Everyone was very kind and helped guide me through my first big purchase! Time was amazing and I couldn’t of asked for a better experience.

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Glen Harder

Glen Harder

Sales & Leasing Consultant
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Dealership Experience 28 years 9 months
Recent Reviews

Apr 15, 2022

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Swope & Glenn are people you can trust.

Swope & Glenn are people you can trust. No surprises. No overcharging on new cars. You buy at MSRP, not $5000 more. And John in service is great. Good bonified team.

Dec 22, 2021

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I now have had the pleasure of working with Glen Harder...

I now have had the pleasure of working with Glen Harder for a 2nd time. The first experience was excellent, but the 2nd experience was even better. The pre-work he did to make my visit to the dealership smooth and quick was impressive. I strongly recommend Toyota of Louisville and make sure you ask for Glen, he is 100% focused on customer satisfaction!

Apr 26, 2021

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Glen Harder was my salesperson on my recent purchase of a...

Glen Harder was my salesperson on my recent purchase of a 2021 Toyota Tacoma. I've bought numerous vehicles, both new and used, from various dealerships for 40 plus years. I can say without a doubt, Glen was by far the best, most thorough professional that I have ever worked with on a vehicle transaction. I cannot thank him enough and even imagine not thinking of Glen on ANY future purchase. Thanks again Glen! Mike

Feb 14, 2021

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I worked with Glen Harder to put in an order for a 2021...

I worked with Glen Harder to put in an order for a 2021 Highlander Hybrid Platinum. He was extremely professional, helpful, and communicative throughout the whole process. He reached out with milestones and dates to let me know when the order was placed, when it was built, and when I could come by to finalize the purchase. I can't say enough positive things about the way this entire process and transaction was handled. I would recommend anyone to go to Toyota of Louisville and work directly with Glen Harder if they want a great car, great price, and excellent customer service.

Dec 31, 2020

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Glen Harder made my car buying experience pleasurable and...

Glen Harder made my car buying experience pleasurable and with no pressure whatsoever. He made me feel at ease and felt he helped me decide on the right car at the best price. I was referred to Glen by a friend and I would recommend him to others.

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Joseph Campbell

Joseph Campbell

Sales Associate
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Dealership Experience 12 years
Industry Experience 28 years 4 months
I LOVE PEOPLE
Recent Reviews

Jul 15, 2022

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Me smith was great service was extremely helpful facility

Me smith was great service was extremely helpful facility was clean bathroom was clean it was a great experience

Mar 20, 2022

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I've never been so delighted to go to car shopping.

I've never been so delighted to go to car shopping. I'm 58 yrs old and this was the first time I actually had a great experience

Jan 11, 2022

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Somehow, my last review only gave her one star!! That was...

Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!

Dec 10, 2021

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Everyone was great to work with and made the new car...

Everyone was great to work with and made the new car buying experience painless and quick. Joseph is very knowledgeable and helpful. Many times he went above and beyond expectations to keep me informed and comfortable with the whole process. I would highly recommend Toyota of Louisville to anyone considering buying a vehicle.

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

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John Carbone

John Carbone

ASM
Dealership Experience 14 years 7 months
Industry Experience 22 years 8 months
Recent Reviews

Jul 23, 2022

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Excellent !

Excellent !!!!!!!!!!! dealership absolutely wonderful service staff !!!!! They are Extremely knowledgeable courteous wonderful to do business with I highly recommend !!!!!!!! Thank You so much !!! Melissa

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

Jul 19, 2022

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Always trust John to take care of my car needs.

Always trust John to take care of my car needs. Honest and professional. I can call on him anytime.

Jul 02, 2022

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I would like to thank John Carbone for helping me with my

I would like to thank John Carbone for helping me with my service I had done on my car he was so nice and pleasant so thank you John

Jun 30, 2022

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Dropped off on the 22nd appt was the27th didn't here

Dropped off on the 22nd appt was the27th didn't here anything till the 30th . I was on vacation and my son was to answer anything that needed to be. They said they didn't know when they could get the part. That there was only one in the whole united states Now without a vehicle when I come back . It's a 2018 Toyota chr nobody has ever heard of a heater coil . So many people told me to ho with a Toyota because they last forever I know things happen but a 2018 with 73000 is crazy

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Lisa Fouts

Lisa Fouts

Business Manager
Recent Reviews

Jul 21, 2022

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Great experience all the way around.

Great experience all the way around. No sales tactics and no BS. Go see Kevin Willis.

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

Jul 15, 2022

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Me smith was great service was extremely helpful facility

Me smith was great service was extremely helpful facility was clean bathroom was clean it was a great experience

May 29, 2022

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Great experience!

Great experience! Tim was very helpful and professional. He made this very stress free. We were having a difficult time locating a vehicle and did not want to wait 3-6 months to order a car. We love the new RAV4 Hybrid he found for us.

May 08, 2022

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Tim Patillo, made my purchasing a vehicle an easy

Tim Patillo, made my purchasing a vehicle an easy experience. He had all the paper work completed when I arrived at dealership to pick up my vehicle. I truly appreciated this because, I had very small window to pick up my vehicle. Also, the dealership did not add on dealership cost or charges. Truly appreciated the business being upfront with cost and making it affordable to by a car. THANK YOU!!

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Bob Garr

Bob Garr

Business Manager
Recent Reviews

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

May 15, 2022

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Amazing customer service and attention to details.

Amazing customer service and attention to details. I highly recommend Tim as you sales rep and the whole team at Toyota of Louisville. Thank you again.

Mar 11, 2022

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Toyota of Louisville is a zero drama hassle free

Toyota of Louisville is a zero drama hassle free dealership that truly cares about their customers and their needs… BRAVO! They are a superb dealership driven by consummate professionals dedicated to providing an excellent customer experience.

Feb 26, 2022

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Tim Patillo made the whole buying process very easy.

Tim Patillo made the whole buying process very easy. He kept us updated every step of the way. As difficult as the new car market is, he made sure we got exactly what we wanted.

Jan 20, 2022

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They had a much better price and Tim Patillo made the...

They had a much better price and Tim Patillo made the buying process very easy.

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Dean Sexton

Dean Sexton

Business Manager
Recent Reviews

Aug 14, 2022

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I had a great experience at Toyota of Louisville.

I had a great experience at Toyota of Louisville. Tim was very helpful and communicated with me as my vehicle was being developed. I had some previous bad experience with aggressive salesman at other dealerships but Tim was amazing!

Jul 28, 2022

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Everyone is friendly and excellent at this place.

Everyone is friendly and excellent at this place. My agent was Tim and he helped me find the my dream car! He communicates and gave me consistent update about my car and process all throughout. Highly recommend Tim and toyota of Louisville to everyone!

Jul 25, 2022

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Pleasant to work with and the vehicle was sold at the

Pleasant to work with and the vehicle was sold at the expected price with no need to haggle or argue. Tim and Dean were excellent, welcoming and friendly. I will absolutely be back to work with Tim in the future!

May 22, 2022

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Salesman and finance manger were both very helpful and

Salesman and finance manger were both very helpful and made our car buying experience a good one. Salesman wasn’t pushy and was very good guy to work with.

Jan 11, 2022

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Somehow, my last review only gave her one star!! That was...

Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!

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David Lail

David Lail

Finance Manager
Industry Experience 44 years 9 months
Recent Reviews

Jun 06, 2022

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Great sales and service with no mark ups, add ins like

Great sales and service with no mark ups, add ins like other dealers (Pulse brake light - what a joke that is!). Price was as is and car came in as expected when ordered. Can’t do better than the quality fit and finish of a Toyota. Toyota of Louisville is a fine and old dealership that have been around for years; and backed by the owners from Sam Swope. Sam always had fine employee’s and that showed in all the one there and Tim was the nicest salesman. Very professional and we always hear good things from other who buy there too. Many friends I work with recommend them as well. Don’t bother with the other Toyota places - waste of time. Love our 2022 4Runner. Thank you Tim.

May 16, 2022

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Superb customer service!

Superb customer service! Tim Patillo assisted my daughter in her first vehicle purchase and the whole process went off without a hitch. He worked with me (even though I travel for work) to get her car ordered, added the correct options and kept me informed the entire process. David Lail (Sales Manager) ensured everything was completed when my daughter arrived at the dealership with all the paperwork complete. She was able to complete the process and left the dealer in her new car with absolutely all questions answered! Excellent dealership with second to none customer service!

Apr 15, 2022

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Swope & Glenn are people you can trust.

Swope & Glenn are people you can trust. No surprises. No overcharging on new cars. You buy at MSRP, not $5000 more. And John in service is great. Good bonified team.

Apr 02, 2022

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Great to work with.

Great to work with. Had me in and out quickly and we’re very nice folks

Mar 30, 2022

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I am very satisfied with the service I received today!

I am very satisfied with the service I received today! They really worked with me. I very happy!

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Mike Lareau

Mike Lareau

ASM
Dealership Experience 20 years 3 months
Industry Experience 42 years 3 months
Recent Reviews

Jul 23, 2022

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Excellent !

Excellent !!!!!!!!!!! dealership absolutely wonderful service staff !!!!! They are Extremely knowledgeable courteous wonderful to do business with I highly recommend !!!!!!!! Thank You so much !!! Melissa

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

Jun 29, 2022

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Always efficient and friendly.

Always efficient and friendly. Well pleased and won’t take my 4 runner anywhere else.

Jun 26, 2022

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Salesman very polite and willing to help as much as he

Salesman very polite and willing to help as much as he can. Toyota is an excellent vehicle I know cause I worked at the plant in Georgetown ky for 21 1/2 years.

Jun 24, 2022

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I have used this dealership for many years.

I have used this dealership for many years. Mike LaReau has been super to work with and I trust him completely.

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Kevin Ashton

Kevin Ashton

ASM
Dealership Experience 12 years 4 months
Recent Reviews

Jul 29, 2022

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I had a great experience when I purchased my vehicle here

I had a great experience when I purchased my vehicle here so I wanted to return for service work. Kevin Ashton was friendly & informative - answered several questions I had. Fast aervice, but I didn’t feel like I was being pushed out the door. I appreciate the friendly & quality service!

Jul 23, 2022

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Excellent !

Excellent !!!!!!!!!!! dealership absolutely wonderful service staff !!!!! They are Extremely knowledgeable courteous wonderful to do business with I highly recommend !!!!!!!! Thank You so much !!! Melissa

Jul 20, 2022

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There was an appointment scheduling issue and Kevin

There was an appointment scheduling issue and Kevin Ashton worked it out very quickly. Great job!

Jun 01, 2022

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Toyota of Louisville always has helpful, friendly and

Toyota of Louisville always has helpful, friendly and professional service! They are very accommodating and work with my schedule.

May 20, 2022

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Kevin in service is a excellent service and always let's

Kevin in service is a excellent service and always let's you know what's going on with your vehicle. A customer for over 20 years.

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Adam Poff

Adam Poff

ASM
Recent Reviews

Jul 23, 2022

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Excellent !

Excellent !!!!!!!!!!! dealership absolutely wonderful service staff !!!!! They are Extremely knowledgeable courteous wonderful to do business with I highly recommend !!!!!!!! Thank You so much !!! Melissa

Jul 14, 2022

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My service appointment today went very smoothly.

My service appointment today went very smoothly. They got me in and out in a timely manner and answered all my questions. I thought I needed new windshield wiper blades, but the tech sais they were still fine. Money saved!!

Jun 11, 2022

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I always have a good experience at Toyota of Louisville.

I always have a good experience at Toyota of Louisville. Quick service, friendly employees and overall just a good experience.

Apr 27, 2022

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My representative was so good, so well organize, service

My representative was so good, so well organize, service did take over an hour. He even introduce me to future package deals for service to continue with my Toyota.

Mar 02, 2022

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This is a top notch dealer!

This is a top notch dealer! Adam took very good care of my car and everything was done in a timely manor. Always receive good service.

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Ashley Owens

Ashley Owens

BDC Representative
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Dealership Experience 6 years 6 months
Industry Experience 6 years 6 months
Recent Reviews

Jan 11, 2022

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Somehow, my last review only gave her one star!! That was...

Somehow, my last review only gave her one star!! That was a mistake!! I was very grateful for Ashley’s quick response to my initial request and that she let me know that a car was available, ultimately giving me the opportunity to purchase it!!

Jan 11, 2022

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Tim was great! He responded to my price negotiations and...

Tim was great! He responded to my price negotiations and even allowed me to drive the car home to make sure it would fit in my garage!! Ashley was also great with text responses regarding availability of vehicles! Dean got the best deal for financing! The exterior was cleaned up nicely for delivery, but I sure wish my front windshield was a bit more clean—it’s hard to reach it and it was covered with a film & lint. I look forward to continuing my relationship with this dealership! I sure miss my service guy, Bud, but feel certain I’ll be taken care of by other service providers.

Jul 25, 2020

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Calm approach by salesrep and finance manager

Tim was personable and a selfstarter, i.e. the car I inquired about the day before with Ms Owens, an internet rep was sold, when I arrived the next day to view. Tim immediately without asking me; found an alternative car. I purchased the alternative car, I am a retired salesrep, Tim;s instincts can not be taught. My conversation with David Lail/finance was delightful, he fought hard for me and I appreciate it, all people have a common bond, it is rare to find that bond in a sales experience, today my experience with Tim and David was Great.

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

Apr 01, 2020

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Made our buying experience pleasant

Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well as everyone else we communicated with (Ashley Owens, internet rep; Tom Carr, sales manager; and Dave Lail, Finance). Would definitely recommend this dealership.

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Richard Swope

Richard Swope

General Sales Manager
Dealership Experience 10 years 6 months
Recent Reviews

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Apr 21, 2021

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Great experience at Toyota of Louisville! This is our 3rd...

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!!

Mar 11, 2021

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Had a great experience from start to finish. Tim Patillo...

Had a great experience from start to finish. Tim Patillo was friendly and personable. They knew I worked at a dealership and truly extended a professional courtesy. Can't thank them enough for the simplicity and ease of making a deal. Thanks also to Richard Swope and the finance dept

Sep 15, 2020

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Everyone made it so easy. I was able to get what I wanted...

Everyone made it so easy. I was able to get what I wanted with a great experience to boot!! I will definitely be coming back to Toyota of Louisville for future purchases.

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

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Rick Donnell

Rick Donnell

Sales Manager
Dealership Experience 22 years 10 months
Recent Reviews

May 26, 2022

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John Carbone has always been excellent!

John Carbone has always been excellent! He is cordial, professional and very knowledgeable. Always a good experience!

May 09, 2020

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Happy to Spend my Time and Money!!!

I want to thank Rick Donnell for providing the game plan that led to my purchase of a 2020 Avalon Limited auto. The game winning "Touchdown" was scored by Tim Patillo, who also interacted with my Wife and 16-year old Son. His confident, mild mannered approach was just what we needed to settle our nerves and make the experience very pleasant. This was my second vehicle purchase in 10 months and I went back to Toyota of Louisville because of how I was treated. From Dennis Fante on down to the personnel in the Finance and Service Departments, everyone was courteous and friendly. I highly recommend making a visit to that Toyota Dealership. Be prepared to smile and drive away in a quality vehicle!!!

Aug 31, 2019

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Terrific Customer Service!

Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderful service! They are both professional & trustworthy. I recommend them to anyone in search of a new vehicle!

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

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Sam Smith

Sam Smith

Sales Associate
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Dealership Experience 10 years 10 months
Industry Experience 32 years 11 months
My goal in this business is to help as many Good people as possible who are or have filed bankruptcy obtain the best financing for a great automobile. If it’s not a great car then I want sell it! Personal website: Samsaysyesyoucan.com
Recent Reviews

Jul 15, 2022

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Me smith was great service was extremely helpful facility

Me smith was great service was extremely helpful facility was clean bathroom was clean it was a great experience

Jun 06, 2022

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Great service.

Great service. Very courteous I don’t need to write 15 words…I’m happy!

Jun 03, 2022

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Sam Smith was awesome.

Sam Smith was awesome. So happy! I will definitely come and see him again For sure.

Apr 18, 2022

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I've caught uber and lyft numerous of times to get back

I've caught uber and lyft numerous of times to get back and forth to work with no hope that i would be able to get approved for a car again. Sam Smith was overall the best salesmen I've ever dealt with for a vehicle purchase. He went above and beyond to make me believe that anything is possible regardless of the messy situation I was in. I was so excited I couldn't believe it! He got me into a nissan versa note 2017 SV during bankruptcy with no money down. The car works great! No issues at all. During the appointment I also struggled to find a cheap auto insurance quote online with an affordable price and Sam Smith kindly gave me free insurance to cover for a month until i was able to save money to get my own. Amazing service I will never forget! I highly reccommend Sam Smith for auto approval!

Mar 05, 2022

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Best salesperson ever, super fast, very informative,

Best salesperson ever, super fast, very informative, hands down best experience buying a new car highly recommend Tim. He should get a promotion or a raise with that kind of service

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Scott Manning

Scott Manning

Service Manager
Dealership Experience 25 years 8 months
Recent Reviews

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

Mar 02, 2022

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This is a top notch dealer!

This is a top notch dealer! Adam took very good care of my car and everything was done in a timely manor. Always receive good service.

Feb 22, 2022

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Adam Poff and Scott Manning very friendly and helpful.

Adam Poff and Scott Manning very friendly and helpful. I was in and out in no time

Feb 08, 2022

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Great service, great people, never had a problem. Trust...

Great service, great people, never had a problem. Trust them to do the correct service

Jan 11, 2022

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I took my 2020 Toyota Rav 4 in for an oil change, tire...

I took my 2020 Toyota Rav 4 in for an oil change, tire rotation and frontend alignment.. I'm @ 5800 miles I have not yet reached the 10,000 mile mark and my 2 years free svc is almost up. They were kind enough to change the oil for free & I was glad because no new car should wait 10,000 miles to get an oil change. I paid $89 for the alignment. They could have offered it for free since I'm still in my 2 year free svc window.. Also, the clip inside my fuel door had fallen off a few weeks prior rendering my fuel door open lever useless. It now takes 2 people to open the fuel door one to pull the lever and hold it up and one to press on the fuel door and open it. They replaced the clip but when I took possession of my car they had created a inverted dimple on my gas door about where the clip is. If I had not noticed it I would of left TOL without bring made aware of the damage.. Mike the service rep immediately verbally walked me thru how it couldn't of been done while installing clip because it was about a half inch away from where the clip sets on the inside of the gas door. I am back @ TOL today inconveniently to get my alignment done correctly I was informed they have ordered a new fuel door but when it comes in I will have to take it to a body shop to have it painted. Seems like they make alot of mistakes that only their customers have to pay for and be inconvenieced for. No service manager is available on site according to Mike and when you call to talk to service you go straight to voice mail as standard procedure. He said the svc Mgr travels and covers different states. That is very poor customer service. With no svc Mgr on-site that makes for shady customer service. If they wanted to provide good customer svc they would provide a customer svc Mgr you can access on site when needed.

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Jaquell McCauley

Jaquell McCauley

ASM
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Jul 23, 2022

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Excellent !

Excellent !!!!!!!!!!! dealership absolutely wonderful service staff !!!!! They are Extremely knowledgeable courteous wonderful to do business with I highly recommend !!!!!!!! Thank You so much !!! Melissa

Jan 11, 2022

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I took my 2020 Toyota Rav 4 in for an oil change, tire...

I took my 2020 Toyota Rav 4 in for an oil change, tire rotation and frontend alignment.. I'm @ 5800 miles I have not yet reached the 10,000 mile mark and my 2 years free svc is almost up. They were kind enough to change the oil for free & I was glad because no new car should wait 10,000 miles to get an oil change. I paid $89 for the alignment. They could have offered it for free since I'm still in my 2 year free svc window.. Also, the clip inside my fuel door had fallen off a few weeks prior rendering my fuel door open lever useless. It now takes 2 people to open the fuel door one to pull the lever and hold it up and one to press on the fuel door and open it. They replaced the clip but when I took possession of my car they had created a inverted dimple on my gas door about where the clip is. If I had not noticed it I would of left TOL without bring made aware of the damage.. Mike the service rep immediately verbally walked me thru how it couldn't of been done while installing clip because it was about a half inch away from where the clip sets on the inside of the gas door. I am back @ TOL today inconveniently to get my alignment done correctly I was informed they have ordered a new fuel door but when it comes in I will have to take it to a body shop to have it painted. Seems like they make alot of mistakes that only their customers have to pay for and be inconvenieced for. No service manager is available on site according to Mike and when you call to talk to service you go straight to voice mail as standard procedure. He said the svc Mgr travels and covers different states. That is very poor customer service. With no svc Mgr on-site that makes for shady customer service. If they wanted to provide good customer svc they would provide a customer svc Mgr you can access on site when needed.

Jan 02, 2022

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I’m impressed they got me in and out within an hour for...

I’m impressed they got me in and out within an hour for my scheduled maintenance.

Dec 25, 2021

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Its always fast courteous service. I have zero issues...

Its always fast courteous service. I have zero issues with this dealership. i love them.

Dec 03, 2021

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They have a very friendly and courteous service staff on...

They have a very friendly and courteous service staff on the telephone and in person

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Lincoln Satram

Lincoln Satram

Sales Associate
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Dealership Experience 19 years 6 months
Industry Experience 19 years 6 months
Recent Reviews

May 22, 2022

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Salesman and finance manger were both very helpful and

Salesman and finance manger were both very helpful and made our car buying experience a good one. Salesman wasn’t pushy and was very good guy to work with.

Apr 12, 2022

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The dealership was not pushy.

The dealership was not pushy. Customer service was awesome. Lisa and Lincoln were fantastic. Thanks!

Jul 20, 2019

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Supreme Dealership

I have been a Toyota of Louisville customer for over 15 yrs or more. I'm always greeted with great customer service satisfaction. My salesman Joe Campbell is Amazing & Sales Manager Rick Donnell is superior.

Jul 21, 2018

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*Warning to out of state buyers*

I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had more questions and concerns and I'm purchasing sight unseen. Lincoln started out great, answered quickly, sent over pictures and we connected on the phone. Pleasant conversation. Everything was on the right track. We matched up numbers and I had sent over all of my payoff information and we were in agreement. Lincoln's exact words are"My GM's left for the evening, I'll let you know in the morning for sure" I wait until 1pm and I have no response so I send a friendly check-in email and text. No reply for a few hour. Lincoln's finally lets me know it's his dayoff and he'll send over the info at 5:30pm as well as a video of the vehicle running. I requested the vehicle video running after I had agreed to pick up the vehicle the following day or day after. No response.No paperwork. No Video. I then reach out once again the following day(Now 3 days waiting for GM), and Lincoln tells me the vehicle has been sold. Mind you, I've already taken the credit hit by getting financed and my bank had put all the money in my account so that I was able to pay by cash or cashiers check as this is an out of state purchase. Lincoln tells me they do not hold cars. Which is weird. I mean, let me know that in the beginning, and I would of put a larget deposit down. Or give me a shout out and let me know someone else is interested. I had requested the day off from work, got financed and was ready to go and just needed the "GM to sign off the final number" in which I never heard back from. Something is shady here. If I could pass on anything it's to let out of state buyers you do not hold cars. I've never seen a dealership do that, or not take a deposit. If this is the case, it would have been nice to know this ahead of time. I 100% do NOT recommend this dealership to any out of state buyer as their business practice and communication is lacking. I'm deeply hurt and frustrated.

Jun 22, 2018

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Had a wonderful experience

Lincoln satram made my experience pleasurable great car great salesperson great price I would highly recommend seeing him for all your transportation needs. All my needs were fulfilled

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Kevin Willis

Kevin Willis

Sales Associate
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Dealership Experience 11 years 11 months
Recent Reviews

Jul 21, 2022

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Great experience all the way around.

Great experience all the way around. No sales tactics and no BS. Go see Kevin Willis.

Mar 11, 2022

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Toyota of Louisville is a zero drama hassle free

Toyota of Louisville is a zero drama hassle free dealership that truly cares about their customers and their needs… BRAVO! They are a superb dealership driven by consummate professionals dedicated to providing an excellent customer experience.

Feb 28, 2022

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Everyone was extremely helpful and pleasant to deal with.

Everyone was extremely helpful and pleasant to deal with. Our salesperson was(Kevin Willis) was probably the best we’ve ever dealt with, and we’ve purchased many vehicles from various dealers. We will definitely recommend this dealership to others Thanks for being so accommodating!

Oct 05, 2021

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The BEST OF THE BEST!!! Worked with me on every level....

The BEST OF THE BEST!!! Worked with me on every level. Thanks so much for everything

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

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Dennis Fante

Dennis Fante

GM & PRESIDENT
Dealership Experience 34 years 8 months
Recent Reviews

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

Jan 22, 2022

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7 months of messages to Kevin and never one returned...

7 months of messages to Kevin and never one returned phone call. Terrible customer service

Dec 15, 2021

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From day one I have experienced nothing but respect,...

From day one I have experienced nothing but respect, professionalism and courtesy from each and every person from sales to service. It is good to be able to trust and rely upon those who know what they are doing and do it well. Thank you and God bless you!

Dec 19, 2020

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Glen Harder is the most professional salesperson we have...

Glen Harder is the most professional salesperson we have encountered. He has helped us with vehicle purchases since 2009. Ee are loyal customers because he keeps the process simple, respects our time, is genuinely friendly, and aways makes us feel comfortable with the vehicle and the terms. Thank you Glen!!

Jun 05, 2020

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Kevin Willis at Toyota of Louisville was my Car Salesman...

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺

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Ron Pence

Ron Pence

Sales Manager
Dealership Experience 28 years 6 months
Recent Reviews

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

May 30, 2020

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Tim was very friendly and helped me through the whole...

Tim was very friendly and helped me through the whole process of getting the car. I will definitely go there again for my next car.

Jul 19, 2019

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Best dealership in town

Just purchased my 6th new Toyota fr this dealership.Have always been happy w/the customer care you are given. Great people to work with. The sales team are not too pushy like other dealerships. They are there when u want them otherwise they allow you your space. Management is also fabulous. Can’t say enough good about the guy I have done business with since 1994. (Ron Pence). He is very fair. I send all my friends there and feel comfortable doing it.

Jan 24, 2018

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Arrogant

This man gets a satisfaction out of telling ppl "NO" over pennies than making deals. If I could give him a ZERO STARS I would!

Aug 21, 2014

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Best experience with a dealership EVER!

Not only was my buying experience with Ed Childers absolutely wonderful, yesterday, 2 weeks after I bought my car, I had locked my keys in the car and I called the dealership after 7pm, Ron Pence answered my call and in under 20mins Phil Clayton arrived at the kroger parking lot where I was stranded with my 3yo son to bring the spare key I hadn't yet had programmed, to unlock my car....this dealership and all their employees go above and beyond anything required of the normal salesperson position....if you are in the market for a new or used car you absolutely HAVE to visit Toyota of Louisville on Dixie Highway, and I personally recommend Ed Childers, he'll help you hunt for the best vehicle and deal that fits your needs the best! 10 starts guys, not only do you rock but you're also my HEROS!

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Tom Carr

Tom Carr

Sales Manager
Dealership Experience 16 years 4 months
Recent Reviews

May 22, 2022

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Salesman and finance manger were both very helpful and

Salesman and finance manger were both very helpful and made our car buying experience a good one. Salesman wasn’t pushy and was very good guy to work with.

Nov 19, 2021

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They was very good johncarbonewas great and I would...

They was very good johncarbonewas great and I would recommend the care to friends I would come back again

Apr 01, 2020

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Made our buying experience pleasant

Everyone we worked with on our trade-in was super friendly and made our buying experience very pleasant. Our salesman, Tim Patillo was great, as well as everyone else we communicated with (Ashley Owens, internet rep; Tom Carr, sales manager; and Dave Lail, Finance). Would definitely recommend this dealership.

Jan 21, 2020

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Very Helpful!

I called Mr. Carr about a used car value and he was extremely helpful and courteous. I would definitely recommend him to anyone in the market for a new or used car!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

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Lindsey Cooper

Lindsey Cooper

BDC Representative
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Dealership Experience 3 years 11 months
Industry Experience 7 years 3 months
Recent Reviews

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

Aug 21, 2019

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Awesome Experience!!

We are repeat customers!! We bought our first Sienna from them 13 years ago and we brought it back and traded it in on a new 2020 Sienna and could have been happier!!

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Kristin Shirley

Kristin Shirley

BDC Representative
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Dealership Experience 4 years
Industry Experience 7 years 7 months
Recent Reviews

Mar 20, 2022

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I've never been so delighted to go to car shopping.

I've never been so delighted to go to car shopping. I'm 58 yrs old and this was the first time I actually had a great experience

Mar 11, 2022

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Toyota of Louisville is a zero drama hassle free

Toyota of Louisville is a zero drama hassle free dealership that truly cares about their customers and their needs… BRAVO! They are a superb dealership driven by consummate professionals dedicated to providing an excellent customer experience.

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

Sep 03, 2019

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Great Deal on a Corolla

Kristen, Tim and Dean were kind to me and all were easy to deal with. No hassle. Great Experience so far! Looking forward to my new car!

Aug 23, 2019

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Awesome experience..honest, competent and kind

This dealership has honestly restored my faith in car dealerships. The interactions that I had with the Toyota dealers in Ohio felt as if they were looking to take advantage and were playing me. I can't say enough about Louisville Toyota. They were all exceptional and really made this dream happen for me. Ashley was the girl. She kept in contact and kept me informed. Tim was just as amazing in providing me with all the direction and information I would need to drive this beautiful car back to Ohio. And to top it off he's a Buckeye and played football for OSU!! David was also extremely helpful, knowledgable and patient. Not one time did anyone complain that we didn't get there until 7pm and kept them there past closing. In fact, it was just the opposite, everyone that my husband and I spoke with was extremely kind, honest and fair and I will be forever grateful. THANK YOU TEAM AT LOUISVILLE TOYOTA !!! I highly recommend this dealership and I'm so glad we made the drive from Ohio

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Ed Kaltenbacher

Ed Kaltenbacher

Toyota Certified Master Sales & Leasing Consultant
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Dealership Experience 17 years 10 months
Industry Experience 17 years 10 months
Recent Reviews

Mar 26, 2022

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Ed K is knowledgeable, patient, friendly, helpful, can

Ed K is knowledgeable, patient, friendly, helpful, can address any concerns you may have, accommodating, professional, truthful/honest,, always goes above and beyond what you expect, and after working with him you feel as if you have a new friend. I know making a profit for Toyota is important but helping and satisfying his customer is equally important. Toyota is fortunate to have such a great employee on their staff and I am fortunate to have had his assistance in selecting a Toyota. My recent lease car is gorgeous.

Nov 02, 2021

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Tim was excellent to work with and made the car buying...

Tim was excellent to work with and made the car buying process easy and low pressure.

Sep 24, 2016

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Great dealership

Salesman Ed K was great. No pressure. Treated with respect by everyone we meet at dealership. Finance rep Bob was very very easy to deal with, again no pressure. The

Sep 06, 2012

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I would highly recommend this dealership to anyone.Dennis...

I would highly recommend this dealership to anyone.Dennis Fante and Ed Kaltenbacher could not have been more helpful. It's very reassuring to work with someone who answers all your questions and let's you take your time in making a very important decision.I never felt pressured and Ed was so helpful and kind during every step of the process. My husband and I were so pleased with our 2011 Toyota Corolla, a month later we took our daughter to see Ed and she is now driving a 2012 Toyota Corolla. Thank you Dennis and Ed for all of your help.

Aug 03, 2012

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Ed "K" is the best. He made my first car buying...

Ed "K" is the best. He made my first car buying experience what I thought was impossible: painless and enjoyable. I walked out of another dealership in the midst of a deal because the customer service was horrible, the salesman was pushy (including telling me to give him all fives on this web site and telling me how disappointed he was I hadn't done it yet, even though the transaction wasn't complete), and just the overall lack of warmth and care in the place. Ed and the staff at Toyota of Louisville were the complete opposite. From the moment I set foot in the parking lot, I could tell the staff cared about me and not just another sale. Everyone was warm and friendly. And Ed is the complete opposite of what car salesmen are supposed to be. He's nice, friendly, funny and immediately put me at ease. He's a genuinely good guy and extremely knowledgeable about the vehicles. I will tell everyone to go to Toyota of Louisville and work with Ed when in the market for a car.

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William Morrison

William Morrison

Sales Associate
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Dealership Experience 2 years 1 months
Industry Experience 10 years 8 months
Recent Reviews

Nov 15, 2021

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In the beginning my experience was your typical and...

In the beginning my experience was your typical and average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t taking the first offer given to me and didn’t jump to make a deal the first 5 minutes. He called me to inform me of interest rates and I hear as soon as I pick up the phone “she needs to xxxx or get off the pot” so I then say “hello” and he begins the conversation to me. I thought it was extremely rude to be talking trash about a customer as the phone is ringing and then having to hear that. I immediately asked if it was about me and he began to stutter around, proof I caught him off guard because he assumed I hadn’t heard. I understand vehicle deals are stressful but that was beyond uncalled for. If I had not placed a deposit and they ran my credit multiple times..I would have NOT went through with the deal for that simple reason. The worst customer service I’ve ever received during any purchase, vehicle or otherwise.

Aug 01, 2021

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My purchase of a new car from Toyota of Louisville went...

My purchase of a new car from Toyota of Louisville went very well. William Morrison was a great representative, handled all the paperwork promptly, and answered all my questions. I am very satisfied with my purchase, and would definitely shop there again, as well as recommend the dealership to others.

Jul 07, 2021

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William (Bill) Morrison was great! He answered every...

William (Bill) Morrison was great! He answered every question I had and made the process so easy for us. I have and will continue to refer people to him!

Oct 18, 2020

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I had a great experience! Bill was very knowledgeable and...

I had a great experience! Bill was very knowledgeable and answered all of my questions. He was also very willing to work with me and my situation to make sure I got what I needed.

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Ricky Jones

Ricky Jones

Sales Associate
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Dealership Experience 5 years 10 months
Industry Experience 26 years 3 months
Recent Reviews

Oct 09, 2021

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Every time I purchase a car from this dealership, there...

Every time I purchase a car from this dealership, there is no pressure and they work with me to get the payments I need!

Sep 06, 2019

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Very knowledge

I appreciated his time and working with me to answer the difference between different makes/models. I had so many questions, and kept him after hours more than once. He never complained and was always willing to help. He was great to work for...I highly recommend!!

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

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Keith Rice

Keith Rice

Sales Associate
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Dealership Experience 7 years 6 months
Recent Reviews

Jul 30, 2022

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Very knowledgeable about vehicle I purchased.

Very knowledgeable about vehicle I purchased. Very professional. Keith Rice Sr. Was Excellent to deal with. Would recommend Keith and Toyota of Louisville to anyone.

Jul 19, 2022

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Keith was very friendly and helpful.

Keith was very friendly and helpful. They worked to get me the best deal possible and got me a price I could agree on.

Feb 08, 2022

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This Dealership is worth my driving extra miles for...

This Dealership is worth my driving extra miles for service. I’m closer to another location but did not have a good experience.. Keep up the good work!!!

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Larry Sepulvado

Larry Sepulvado

Sales Associate
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Dealership Experience 7 years 6 months
Recent Reviews

Mar 08, 2022

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Larry S our salesman was very professional and willing to

Larry S our salesman was very professional and willing to work with us!! He took my husbands calls multiple times about when my van would be in!! He was knowledgeable about my vehicle and made sure I got exactly the options and vehicle that I wonted! My husband and I had been to 3 different Toyota dealership and Toyota of Louisville was by far the best place to go!! The were all friendly and helpful in our search!

Jan 04, 2022

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I had a wonderful experience at Toyota of Louisville. My...

I had a wonderful experience at Toyota of Louisville. My salesman, Larry, went up and beyond trying to get me into the car I wanted. Not only did he succeed, the finance manager also saved me additional money on my finance rate. This has been the best experience I have ever had at a car dealership!

Oct 30, 2021

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Our salesman, Larry, efficiently and with kindness...

Our salesman, Larry, efficiently and with kindness delivered an amazing Toyota Rav 4 as promised.

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Jerry Toth

Jerry Toth

Salesperson
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Dealership Experience 33 years 2 months
Industry Experience 33 years 2 months
Recent Reviews

Dec 15, 2021

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From day one I have experienced nothing but respect,...

From day one I have experienced nothing but respect, professionalism and courtesy from each and every person from sales to service. It is good to be able to trust and rely upon those who know what they are doing and do it well. Thank you and God bless you!

Nov 27, 2021

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Friendly & professional service provided by Toyota of...

Friendly & professional service provided by Toyota of Louisville salesman. No pressure purchase made this an excellent experience.

Sep 15, 2011

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I've been doing business with Toyota of Louisville for...

I've been doing business with Toyota of Louisville for nearly 20 years because my experience with Dennis Fante and his staff has always been outstanding. I will continue to return to Toyota of Louisville for all my vehicles. Dennis Fante, Ronnie Pence and Jerry Toth always provide the best price, the best service, quality products and outstanding customer care. My elderly mother and aunt accompanied me to the dealership today to pick-up my new Venza and every employee we encountered went out of their way to offer assistance and make them comfortable and happy. The kindness and thoughtfulness is greatly appreciated.

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Cristian Cano

Cristian Cano

Sales Associate
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Dealership Experience 2 years 11 months
Recent Reviews

Jul 15, 2022

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Me smith was great service was extremely helpful facility

Me smith was great service was extremely helpful facility was clean bathroom was clean it was a great experience

Apr 21, 2021

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Great experience at Toyota of Louisville! This is our 3rd...

Great experience at Toyota of Louisville! This is our 3rd Toyota from Toyota of Louisville, and we love it! Cristian, Richard, and David are the Very Best!!!

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Josh Garr

Josh Garr

Sales Associate
Dealership Experience 10 years
Recent Reviews

Mar 29, 2022

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This is by far the best dealership I have ever been too.

This is by far the best dealership I have ever been too. The people are super friendly and genuinely care about their jobs. I would definitely recommend Toyota of Louisville to anyone needing a car. Was glad to do business here.

Dec 08, 2021

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Not many cars available anywhere. But I found what I...

Not many cars available anywhere. But I found what I wanted. Great people to buy a car from...

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Michael Byrd

Michael Byrd

Used Car Manager
Industry Experience 12 years 8 months
Recent Reviews

Jun 05, 2020

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Kevin Willis at Toyota of Louisville was my Car Salesman...

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺

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Toly Finkel

Toly Finkel

Sales Associate
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Dealership Experience 11 years 1 months
Recent Reviews

Sep 21, 2021

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They have good worker at the shop Reson I come back do...

They have good worker at the shop Reson I come back do a good on your car & Truck well done

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Bill Hendrickson

Bill Hendrickson

Sales Associate
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Dealership Experience 33 years 5 months
Recent Reviews

Mar 05, 2022

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Best salesperson ever, super fast, very informative,

Best salesperson ever, super fast, very informative, hands down best experience buying a new car highly recommend Tim. He should get a promotion or a raise with that kind of service

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Donald Thomas

Donald Thomas

Sales Associate
Recent Reviews

Nov 28, 2021

Dealership Rating
Employee Rating

My Salesman (Don) Mgr (Dave) Were Friendly, Sincere,...

My Salesman (Don) Mgr (Dave) Were Friendly, Sincere, Honest And Informative. Transaction Was Completed Efficiently And Respectfully.

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Tom Kidwell

Tom Kidwell

Sales Associate
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Keith Rice Jr

Keith Rice Jr

Sales Associate
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Dealership Experience 5 years 6 months
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