Staff

Sales

Tim Patillo

Tim Patillo

Master Toyota Sales, Leasing & Internet Sales Professional
300 Reviews
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Glen Harder

Glen Harder

Sales & Leasing Consultant
97 Reviews
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Joseph Campbell

Joseph Campbell

Sales Associate
76 Reviews
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Kevin Willis

Kevin Willis

Sales Associate
29 Reviews
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Sam Smith

Sam Smith

Sales Associate
28 Reviews
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Lincoln Satram

Lincoln Satram

Sales Associate
15 Reviews
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Ed Kaltenbacher

Ed Kaltenbacher

Toyota Certified Master Sales & Leasing Consultant
13 Reviews
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Larry Sepulvado

Larry Sepulvado

Sales Associate
9 Reviews
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Jerry Toth

Jerry Toth

Salesperson
8 Reviews
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Cristian Cano

Cristian Cano

Sales Associate
7 Reviews
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William Morrison

William Morrison

Sales Associate
7 Reviews
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Josh Garr

Josh Garr

Sales Associate
5 Reviews
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Ricky Jones

Ricky Jones

Sales Associate
5 Reviews
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Keith Rice

Keith Rice

Sales Associate
5 Reviews
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George Meredith

George Meredith

Sales Associate
3 Reviews
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Herman Robinson

Herman Robinson

Sales Associate
1 Review
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Service

John Carbone

John Carbone

ASM
108 Reviews
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Mike Lareau

Mike Lareau

ASM
71 Reviews
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Kevin Ashton

Kevin Ashton

ASM
60 Reviews
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Adam Poff

Adam Poff

ASM
33 Reviews
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Caleb Basham

Caleb Basham

ASM
17 Reviews
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Finance

Bob Garr

Bob Garr

Business Manager
75 Reviews
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Lisa Fouts

Lisa Fouts

Business Manager
73 Reviews
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Dean Sexton

Dean Sexton

Business Manager
59 Reviews
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David Lail

David Lail

Finance Manager
50 Reviews
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Internet

Ashley Duvall

Ashley Duvall

BDC Representative
32 Reviews
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Lindsey Kirtley

Lindsey Kirtley

BDC Representative
11 Reviews
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Kristin Shirley

Kristin Shirley

BDC Representative
11 Reviews
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Management

Richard Swope

Richard Swope

General Sales Manager
28 Reviews
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Rick Donnell

Rick Donnell

Sales Manager
22 Reviews
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Dennis Fante

Dennis Fante

GM & PRESIDENT
19 Reviews
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Tom Carr

Tom Carr

Sales Manager
14 Reviews
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Ron Pence

Ron Pence

Sales Manager
11 Reviews
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Scott Manning

Scott Manning

Service Manager
10 Reviews
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Michael Byrd

Michael Byrd

Used Car Manager
4 Reviews
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Tim Patillo

Tim Patillo

Master Toyota Sales, Leasing & Internet Sales Professional
Contact Me
Dealership Experience 9 years
Industry Experience 24 years 2 months
I want to make car buying easy. My customers will tell my story.
Recent Reviews

Oct 08, 2024

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Tim and Toyota of Louisville were fantastic.

Tim and Toyota of Louisville were fantastic. They were straightforward to work with, and I'd buy from them again.

Sep 25, 2024

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Tim is very professional, knowledgeable and can provide

Tim is very professional, knowledgeable and can provide the best service at the most reasonable price. Highly recommended.

Sep 23, 2024

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Tim helped me find my car and made sure everything was

Tim helped me find my car and made sure everything was right because of minor inconveniences. He was very good to work with and I'll be back again at some point to get another car.

Sep 18, 2024

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They were great to work with.

They were great to work with. I was shopping from out of town and Tim and team made the car buying process really easy! They were really helpful with all the various questions that I had, answering them quickly.

Sep 12, 2024

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I have dealt with Toyota for year's and trust them.

I have dealt with Toyota for year's and trust them.very well, and pa's on the good service I had

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John Carbone

John Carbone

ASM
Dealership Experience 17 years 1 months
Industry Experience 25 years 2 months
Recent Reviews

Feb 13, 2025

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John Carbone is great!

John Carbone is great! Always friendly and honest. Pleasant to work with. He gives good breakdown of wat was completed on the vehicle

Jan 24, 2025

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Always great service and thorough inspection of my

Always great service and thorough inspection of my vehicle keeping it performing safely on the road.

Jan 16, 2025

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Toyota of Lisville is the BEST.

Toyota of Lisville is the BEST. I have been using them for 15 years as well as with a previous Camry. I have recommended them to family and friends. John Carbone, my service advisor, is extremely helpful, professional and congenial.

Nov 11, 2024

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Always very professional, clean , polite and quick.

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice

Nov 08, 2024

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Very nice to get service and service department very nice

Very nice to get service and service department very nice and friendly I lease my Toyota Highlander for the last 6 years would like to see the service for 3 years instead of 2 years for leasing options

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Glen Harder

Glen Harder

Sales & Leasing Consultant
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Dealership Experience 31 years 3 months
Industry Experience 35 years 8 months
Recent Reviews

Feb 07, 2025

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Glen Harder, salesman, was professional and personable

Glen Harder, salesman, was professional and personable when purchasing several cars since 2010. Will return!

Jan 21, 2025

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Glen Harder was professional, accommodating, and easy to

Glen Harder was professional, accommodating, and easy to work with. Great communication and no surprises.

Jan 11, 2025

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I couldn't be happier with my purchase and a big thank

I couldn't be happier with my purchase and a big thank you belongs to Glen for that! The process was a breeze thanks to him. He made sure everything was to my liking and gave me the run down of the vehicle so l would be ready to drive it off the lot! Would definitely recommend!

Jun 10, 2024

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We've worked with Glen a couple of times in the last

We've worked with Glen a couple of times in the last couple years. Bought a Rav4 off him in late '22, and then a GR Corolla in mid-'24. He's always a straight shooter, and reluctant to oversell you a car you don't need or that would be actively harmful to own. Plus, they're the only dealership here in Louisville that didn't add a ridiculous dealer markup during/after the pandemic/supply chain issues, and I appreciate them not being predatory. As long as they're open and I live in Louisville, I'll be going to then for any car purchasing needs.

Apr 10, 2024

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Glen was so kind and provided great customer service.

Glen was so kind and provided great customer service. He knew I had to get in and out within an hour and a half. He showed me all the features on the car and made me feel at ease.

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Joseph Campbell

Joseph Campbell

Sales Associate
Contact Me
Dealership Experience 14 years 6 months
Industry Experience 30 years 10 months
I LOVE PEOPLE
Recent Reviews

Apr 30, 2024

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Everyone was so polite and professional he told me what I

Everyone was so polite and professional he told me what I need done he also said if my tires does not need to be rotated. They won’t rotate them and I won’t be charged for that.. he told me when I needed to come back to get to get new tires and I was very pleased with him

Oct 31, 2023

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Best company to buy from!

Best company to buy from! Joe Campbell makes the car buying process easy and seamless. All of the employees from the salesman to the receptionist are very professional, friendly and do not pressure you into purchasing anything. This is the only place my family has purchased a vehicle from in the last 20 years, and Toyota of Louisville will continue to get our business in the future!

Jul 09, 2023

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I'm always satisfied.

I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else.

Jul 07, 2023

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Great service I'll never go anywhere else.

Great service I'll never go anywhere else. Super friendly fast and thorough. A+++. Thanks again Toyota of Louisville!!!

Jun 19, 2023

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I like the dealership and my salesman they really made

I like the dealership and my salesman they really made the process painless. And also the financial Dept was Awesome

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Bob Garr

Bob Garr

Business Manager
Recent Reviews

Dec 22, 2024

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My family has purchased 5 vehicles through Tom Carr and

My family has purchased 5 vehicles through Tom Carr and his sales staff at Toyota of Louisville, including a 2025 Rav4 for my daughter. The sale on the Rav4 was handled by William "Bill" Morrison. We have always received fair deals and excellent customer service from this dealership, and I wish to thank Tom and Bill for finding the perfect vehicle for my daughter. I would give them six stars if possible for their excellent customer service.

Oct 08, 2024

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Tim and Toyota of Louisville were fantastic.

Tim and Toyota of Louisville were fantastic. They were straightforward to work with, and I'd buy from them again.

Aug 12, 2024

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This location made me feel heard, no pressure, staff

This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location.

Jun 25, 2024

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Tom was fantastic to work with; knows his stuff and was

Tom was fantastic to work with; knows his stuff and was patient as a made the decision.

Jun 07, 2024

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Keeps you updated and are very knowledgeable … also not

Keeps you updated and are very knowledgeable … also not pushy in the sale and for warranty

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Lisa Fouts

Lisa Fouts

Business Manager
Recent Reviews

Nov 15, 2024

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Kevin Willis is so kind and real!

Kevin Willis is so kind and real! Best sales person I’ve ever worked with!

Jul 30, 2024

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Toyota of Louisville and Tim always get it right!

Toyota of Louisville and Tim always get it right!! This is the 4th vehicle Tim has helped me purchase and the sale is always easy, quick and smooth! I appreciate you all!

Apr 10, 2024

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Glen was so kind and provided great customer service.

Glen was so kind and provided great customer service. He knew I had to get in and out within an hour and a half. He showed me all the features on the car and made me feel at ease.

Feb 29, 2024

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One of the best to do it!

One of the best to do it! I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge were truly impressive, guiding me through the entire process with patience and expertise. They took the time to understand my preferences and provided valuable insights to help me make an informed decision. The salesperson's friendly demeanor and genuine enthusiasm for the product made the buying experience enjoyable. Their commitment to customer satisfaction was evident, and I left the dealership not only with a fantastic new car but also with a positive impression of the dealership's service. I highly commend this salesperson for their exceptional assistance and would gladly recommend them to others seeking a seamless car-buying experience. Thank you Mr. Tim and Mr. Rick!

Jan 25, 2024

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Tim was Great 😃 He made the process so quick and easy!

Tim was Great 😃 He made the process so quick and easy! Everyone was supper nice! It was a wonderful experience and I love my new car! Thank you so much!

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Mike Lareau

Mike Lareau

ASM
Dealership Experience 22 years 9 months
Industry Experience 44 years 9 months
Recent Reviews

Feb 03, 2025

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It was a great service with Mike Lareau.

It was a great service with Mike Lareau. He was so knowledgeable about service. Thank you.

Dec 29, 2024

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I had an appointment at 8:30am and the staff was very

I had an appointment at 8:30am and the staff was very attentive and helpful they took very good care of my vehicle. I was in and out quickly.

Dec 20, 2024

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They were Curtis and fast with the services Short check

They were Curtis and fast with the services Short check in and short wait for them to finish

Nov 11, 2024

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Always very professional, clean , polite and quick.

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice

Sep 03, 2024

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I have already submitted my review.

I have already submitted my review. Why am I getting this again? I have no issues with dealer or service.

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Kevin Ashton

Kevin Ashton

ASM
Dealership Experience 14 years 10 months
Recent Reviews

Jan 03, 2025

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Customer service is always really good.

Customer service is always really good. They get you in and out. They explain things that need to be done to your car.

Nov 20, 2024

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Excellent communication.

Excellent communication. I always understand the issues with my automobile. Very confident about any work done.

Nov 11, 2024

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Always very professional, clean , polite and quick.

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice

Oct 10, 2024

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Prompt service.

Prompt service. Courteous and friendly staff. I have been using Toyota since 2012. They have always been fair.

Aug 24, 2024

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This was an exceptional shop.

This was an exceptional shop. I was traveling and 1000 miles from home when suddenly I needed service! The dealership worked me in quickly and got me back on the road! I was very impressed with their professionalism and also the shop appearance itself. Thank you very much for all you did for me.

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Dean Sexton

Dean Sexton

Business Manager
Recent Reviews

Jan 31, 2025

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I had a 19 year old truck that needed to be replaced.

I had a 19 year old truck that needed to be replaced. I had already decided on a used Toyota Tundra based on its quality reputation and feedback on Tundras from friends. I have used Toyota of Louisville in the past and was happy with the service I had always received from the Sales and Service departments. Stopped in to see what was available. Danny Yared met me at the door and went over the details of the used Tundras. We found one that appeared to be in great shape with low mileage. He gave me an offer sheet and said to let him know if I was interested. I did some more research at home and called him the next day to tell him I was interested. Returned to the dealership and took the Tundra to my mechanic for his blessing. Danny and I haggled a little on the truck, some accessories and my trade-in and agreed on a price that I was very happy with. Closed the deal and completed the paperwork that day. Danny was very professional, knowledgeable and low pressure. Everyone I dealt with at the dealership was pleasant and easy to work with. I would highly recommend anyone in the market for a vehicle at least stop by Toyota of Louisville.

Aug 29, 2024

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Cristian was amazing,very patient and polite.

Cristian was amazing,very patient and polite. He was really cool and down to earth.Would definitely recommend

Jun 23, 2024

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Tim Patella was amazing!

Tim Patella was amazing! I told him what I wanted and he delivered and more. This is not my first visit, I left another dealer who wouldn't give me correct information. Let alone, the service and all I asked. He was informative and timely every time. His word can be trusted. Finance dept. Same, I told them what I wanted and it was done. The reputation of Toyota is still top notch. Thank you, for all you did what an amazing experience.

Jun 10, 2024

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We've worked with Glen a couple of times in the last

We've worked with Glen a couple of times in the last couple years. Bought a Rav4 off him in late '22, and then a GR Corolla in mid-'24. He's always a straight shooter, and reluctant to oversell you a car you don't need or that would be actively harmful to own. Plus, they're the only dealership here in Louisville that didn't add a ridiculous dealer markup during/after the pandemic/supply chain issues, and I appreciate them not being predatory. As long as they're open and I live in Louisville, I'll be going to then for any car purchasing needs.

Feb 20, 2024

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Tim Patillo was an absolute pleasure to work with.

Tim Patillo was an absolute pleasure to work with. I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) and features of the car. Communication with Tim was fantastic. He was able to coordinate with his finance team over the phone, and within hours we completed the terms and had a deal. I flew up a couple of days later. Tim picked me up a the airport, did a simple short test drive, and i was able to sit down to complete the paperwork. I also want to compliment the the whole finance team. I am very pleased that they were able to provide very competitive rates. Again, the whole transaction was completed very quickly, and I was on the road back home (after a great lunch at one of their recommended restaurants). Some fInal thoughts, I've purchased a number of cars in the past from a number of dealerships all over the country. Toyota of Louisville is very special. This might not make sense until you visit, but I really enjoyed talking to everyone there. We have a shared set of values which made working together so much simpler. Again, heartfelt thanks to Tim and everyone at Toyota of Louisville.

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David Lail

David Lail

Finance Manager
Industry Experience 47 years 3 months
Recent Reviews

Nov 06, 2024

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Great group of people, very willing to help and get you

Great group of people, very willing to help and get you approved for a loan. Excellent service and I will be a repeat customer

Sep 25, 2024

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Tim is very professional, knowledgeable and can provide

Tim is very professional, knowledgeable and can provide the best service at the most reasonable price. Highly recommended.

Sep 22, 2024

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Everyone took their time with us and explained

Everyone took their time with us and explained everything. Would recommend buying from Bill Morrison to anyone.Also Dave in finance was patient and kind. Thank you for a great experience.

Mar 29, 2024

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Tim is awesome.

Tim is awesome. He was really nice, patient, and honest about prices. He helped us find our dream car without any fuss. Definitely recommend him for a smooth experience!

Mar 12, 2024

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They helped me when I needed them most.

They helped me when I needed them most. I moved from out of state and my lease was ending and credit wasn't so good and they never gave up on me.

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Adam Poff

Adam Poff

ASM
Recent Reviews

Jan 03, 2025

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Clean environment and comfortable waiting area.

Clean environment and comfortable waiting area. Professional and knowledgeable Service Advisor, Adam Poff. It's a distance for me to drive, but I trust them more than a Toyota dealer that is closer to me because of a past negative service experience.

Nov 20, 2024

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Excellent communication.

Excellent communication. I always understand the issues with my automobile. Very confident about any work done.

Nov 11, 2024

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Always very professional, clean , polite and quick.

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice

Sep 01, 2024

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It was good.

It was good. It took longer than expected. But the service was good. Thank you.

Aug 24, 2024

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This was an exceptional shop.

This was an exceptional shop. I was traveling and 1000 miles from home when suddenly I needed service! The dealership worked me in quickly and got me back on the road! I was very impressed with their professionalism and also the shop appearance itself. Thank you very much for all you did for me.

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Ashley Duvall

Ashley Duvall

BDC Representative
Contact Me
Dealership Experience 9 years
Industry Experience 9 years
Recent Reviews

Sep 18, 2024

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They were great to work with.

They were great to work with. I was shopping from out of town and Tim and team made the car buying process really easy! They were really helpful with all the various questions that I had, answering them quickly.

May 06, 2024

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This dealership was a pleasure to work with.

This dealership was a pleasure to work with. I would work with them again in the future.

Mar 22, 2024

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They were great to work with from start to finish!

They were great to work with from start to finish! I would definitely buy from them again.

Feb 29, 2024

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One of the best to do it!

One of the best to do it! I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge were truly impressive, guiding me through the entire process with patience and expertise. They took the time to understand my preferences and provided valuable insights to help me make an informed decision. The salesperson's friendly demeanor and genuine enthusiasm for the product made the buying experience enjoyable. Their commitment to customer satisfaction was evident, and I left the dealership not only with a fantastic new car but also with a positive impression of the dealership's service. I highly commend this salesperson for their exceptional assistance and would gladly recommend them to others seeking a seamless car-buying experience. Thank you Mr. Tim and Mr. Rick!

Jan 06, 2024

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I likecomingtherebecause my salesman is Joseph Campbell

I likecomingtherebecause my salesman is Joseph Campbell and my service person is John cal one

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Kevin Willis

Kevin Willis

Sales Associate
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Dealership Experience 14 years 5 months
Recent Reviews

Nov 15, 2024

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Kevin Willis is so kind and real!

Kevin Willis is so kind and real! Best sales person I’ve ever worked with!

Aug 21, 2024

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Kevin Willis definitely went above and beyond to make

Kevin Willis definitely went above and beyond to make sure I was happy with my car shopping experience. He worked diligently to get everything detail taken care of before the sale. I highly recommend Kevin Willis for anyone who wants a determined hard-working sales professional who always puts his customer first. Thank you Kevin!!!

May 10, 2024

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They’re Always so helpful and so sweet .

They’re Always so helpful and so sweet . Everytime i go to the dealership they treat me like family

Feb 25, 2024

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Kevin Willis was every bit of amazing!

Kevin Willis was every bit of amazing! Very friendly/welcoming, and made the buying processes almost effortless! Plan on coming back to him for any of my vehicle needs! Thank you Toyota of Louisville!

Feb 14, 2024

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Really enjoyed my experience at Toyota of Louisville,

Really enjoyed my experience at Toyota of Louisville, most of all my dealer Kevin Willis. Kevin was extremely knowledgeable and communicated with me through out the entire process. Kevin went above and beyond to put me in the vehicle of my dreams and make it affordable. Thank you Levin and Toyota of Louisville.

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Sam Smith

Sam Smith

Sales Associate
Contact Me
Dealership Experience 13 years 4 months
Industry Experience 35 years 5 months
My goal in this business is to help as many Good people as possible who are or have filed bankruptcy obtain the best financing for a great automobile. If it’s not a great car then I want sell it! Personal website: Samsaysyesyoucan.com
Recent Reviews

Nov 06, 2024

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Great group of people, very willing to help and get you

Great group of people, very willing to help and get you approved for a loan. Excellent service and I will be a repeat customer

Oct 15, 2024

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Sam Smith was great!

Sam Smith was great!. I called left a message, he git me approved and picked out the vehicle for me...I really love the vehicle and so does everyone else..All I had to do was come in and sign the paperwork unlike many dealerships, where you are there all day... Thank you Sam for making my Louisville Toyota experience an AWESOME one! ~Aretha

May 10, 2024

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They’re Always so helpful and so sweet .

They’re Always so helpful and so sweet . Everytime i go to the dealership they treat me like family

Jan 12, 2024

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I had an amazing experience at Toyota of Louisville.

I had an amazing experience at Toyota of Louisville. They treated me very well. Mr.Sam was amazing and Mrs.Lisa was very kind !

Aug 11, 2023

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Sam Smith is amazing he got me and my husband the car we

Sam Smith is amazing he got me and my husband the car we wanted and needed I will be referring friends and family

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Richard Swope

Richard Swope

General Sales Manager
Dealership Experience 13 years
Recent Reviews

Jan 31, 2025

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I had a 19 year old truck that needed to be replaced.

I had a 19 year old truck that needed to be replaced. I had already decided on a used Toyota Tundra based on its quality reputation and feedback on Tundras from friends. I have used Toyota of Louisville in the past and was happy with the service I had always received from the Sales and Service departments. Stopped in to see what was available. Danny Yared met me at the door and went over the details of the used Tundras. We found one that appeared to be in great shape with low mileage. He gave me an offer sheet and said to let him know if I was interested. I did some more research at home and called him the next day to tell him I was interested. Returned to the dealership and took the Tundra to my mechanic for his blessing. Danny and I haggled a little on the truck, some accessories and my trade-in and agreed on a price that I was very happy with. Closed the deal and completed the paperwork that day. Danny was very professional, knowledgeable and low pressure. Everyone I dealt with at the dealership was pleasant and easy to work with. I would highly recommend anyone in the market for a vehicle at least stop by Toyota of Louisville.

Apr 10, 2024

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Glen was so kind and provided great customer service.

Glen was so kind and provided great customer service. He knew I had to get in and out within an hour and a half. He showed me all the features on the car and made me feel at ease.

Mar 22, 2024

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They were great to work with from start to finish!

They were great to work with from start to finish! I would definitely buy from them again.

Jan 06, 2024

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I likecomingtherebecause my salesman is Joseph Campbell

I likecomingtherebecause my salesman is Joseph Campbell and my service person is John cal one

Oct 21, 2023

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Both Tim Patillo and Richard Swope (and Dave in finance!

Both Tim Patillo and Richard Swope (and Dave in finance!) are fantastic to deal with. Honest, straightforward, fun, and very helpful. The entire process was as smooth as can be. It's truly a breath of fresh air in an industry where such customer-focused philosophy seems rarer each passing day. We love the vehicle and we'll be referring all of our friends and family to Toyota of Louisville. Thanks guys!

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Rick Donnell

Rick Donnell

Sales Manager
Dealership Experience 25 years 4 months
Recent Reviews

May 31, 2024

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We purchased a 2024 Rav4 from salesman Tim Patillo!

We purchased a 2024 Rav4 from salesman Tim Patillo! He was kind, very professional, attentive and very helpful through the entire process.

May 10, 2024

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They’re Always so helpful and so sweet .

They’re Always so helpful and so sweet . Everytime i go to the dealership they treat me like family

Feb 29, 2024

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One of the best to do it!

One of the best to do it! I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge were truly impressive, guiding me through the entire process with patience and expertise. They took the time to understand my preferences and provided valuable insights to help me make an informed decision. The salesperson's friendly demeanor and genuine enthusiasm for the product made the buying experience enjoyable. Their commitment to customer satisfaction was evident, and I left the dealership not only with a fantastic new car but also with a positive impression of the dealership's service. I highly commend this salesperson for their exceptional assistance and would gladly recommend them to others seeking a seamless car-buying experience. Thank you Mr. Tim and Mr. Rick!

Feb 06, 2024

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Experience was very enjoyable.

Experience was very enjoyable. Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer!

Jul 09, 2023

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I'm always satisfied.

I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else.

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Dennis Fante

Dennis Fante

GM & PRESIDENT
Dealership Experience 37 years 2 months
Recent Reviews

Apr 19, 2024

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Toyota of Louisville is tops in the Kentuckiana region!

Toyota of Louisville is tops in the Kentuckiana region! Dennis Fonte leads a great team!

Mar 03, 2024

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I’ve owned my Camry that I bought from Toyota of

I’ve owned my Camry that I bought from Toyota of Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experience every single time. The lounges to wait in are comfortable, the communication about your auto’s service needs is complete and I find the pricing more than fair. My Camry is 7 years old and I feel confident that using the Toyota of Louisville service department will keep it going for many, many years to come. I appreciate everyone there and will be back for the next service in May!

Feb 13, 2024

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We were treated like family through the entire process of

We were treated like family through the entire process of purchasing the vehicle we had picked out. We very much appreciate being guided through the process by such friendly and helpful people. We would like to give a shout out to Dennis and his entire team ! Thank You

Jan 05, 2024

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Great dealer ship and great people.

Great dealer ship and great people. Always true to their customers. They have never over charge.

Jun 24, 2023

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Working with Dennis Fante and his team was without a

Working with Dennis Fante and his team was without a doubt the best car buying experience I have ever had. A very smooth and quick transaction. I have recommended, and will continue to recommend Toyota of Louisville to my family and friends.

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Caleb Basham

Caleb Basham

ASM
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Feb 07, 2025

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This is great place for customers.

This is great place for customers.. they all are good and helpful.. service was very quick

Dec 31, 2024

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Service appt today was exceptionally quick.

Service appt today was exceptionally quick. Waiting room was clean and coffee was available. Restroom was clean.

Nov 11, 2024

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Always very professional, clean , polite and quick.

Always very professional, clean , polite and quick. These folks are very efficient and organized and nice

Sep 30, 2024

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Went on Saturday to get my car looked at the gentleman

Went on Saturday to get my car looked at the gentleman there was super nice. They were fast and efficient and got me out of there in no time so I could go to work. I’ve enjoyed all the time that I’ve Of gone to Toyota of Louisville, I believe the workers there are genuinely kind and hard-working, and they will do whatever it takes to get you in and out on time

Aug 24, 2024

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This was an exceptional shop.

This was an exceptional shop. I was traveling and 1000 miles from home when suddenly I needed service! The dealership worked me in quickly and got me back on the road! I was very impressed with their professionalism and also the shop appearance itself. Thank you very much for all you did for me.

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Lincoln Satram

Lincoln Satram

Sales Associate
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Dealership Experience 22 years
Industry Experience 22 years
Recent Reviews

Sep 28, 2024

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Lincoln made the buying experience very easy and he

Lincoln made the buying experience very easy and he wasn’t pushy at all. His knowledge of the vehicle was very helpful!

Feb 06, 2024

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Experience was very enjoyable.

Experience was very enjoyable. Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer!

Feb 04, 2024

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Customer service was exceptional.

Customer service was exceptional. Our salesman was very personable and informational. He patiently answered all of our questions.

Aug 12, 2023

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They are very friendly and easy to work with.

They are very friendly and easy to work with. I noticed some damage to the headliner after picking up car and they have corrected it quickly and professionally.

Jul 09, 2023

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I'm always satisfied.

I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else.

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Tom Carr

Tom Carr

Sales Manager
Dealership Experience 18 years 10 months
Recent Reviews

Dec 22, 2024

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My family has purchased 5 vehicles through Tom Carr and

My family has purchased 5 vehicles through Tom Carr and his sales staff at Toyota of Louisville, including a 2025 Rav4 for my daughter. The sale on the Rav4 was handled by William "Bill" Morrison. We have always received fair deals and excellent customer service from this dealership, and I wish to thank Tom and Bill for finding the perfect vehicle for my daughter. I would give them six stars if possible for their excellent customer service.

Aug 12, 2024

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This location made me feel heard, no pressure, staff

This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location.

Jan 05, 2024

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Great dealer ship and great people.

Great dealer ship and great people. Always true to their customers. They have never over charge.

Sep 15, 2023

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Great service and easy to work with, Tim came in on his

Great service and easy to work with, Tim came in on his day off to help get everything taken care of. I appreciate his help.

May 03, 2023

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As always Toyota of Louisville is amazing to work with.

As always Toyota of Louisville is amazing to work with. Purchasing a vehicle with them is like visiting with family. Super friendly staff and great atmosphere. What more could you ask for when buying a car!!

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Ed Kaltenbacher

Ed Kaltenbacher

Toyota Certified Master Sales & Leasing Consultant
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Dealership Experience 20 years 4 months
Industry Experience 20 years 4 months
Recent Reviews

Feb 01, 2025

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Everyone was dry helpful and friendly.

Everyone was dry helpful and friendly. They were all very knowledgeable and accommodating. I got a good deal.

Aug 02, 2024

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Excellent service over many years with previous cars.

Excellent service over many years with previous cars. Excellent help from Ed K. With setting up new car.

Jun 21, 2024

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Salesperson, Ed, was professional, friendly, helpful.

Salesperson, Ed, was professional, friendly, helpful. Answered all my questions. During purchase in the absence of Ed, assisted by Tim who was also very professional, customer friendly, helpful and answered all my questions. Other employees who were present were just as friendly. Great experience from choosing a vehicle to purchase with finance officer,Daniel.

Sep 16, 2023

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I love it here!

I love it here! Always great and friendly service! I always see Kevin in the service area and he is very helpful.

May 08, 2023

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They are very professional, honest, caring people.

They are very professional, honest, caring people. This was the second time buying them and they are always amazing!

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Lindsey Kirtley

Lindsey Kirtley

BDC Representative
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Dealership Experience 6 years 5 months
Industry Experience 9 years 9 months
Recent Reviews

Nov 15, 2024

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Kevin Willis is so kind and real!

Kevin Willis is so kind and real! Best sales person I’ve ever worked with!

Sep 18, 2024

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They were great to work with.

They were great to work with. I was shopping from out of town and Tim and team made the car buying process really easy! They were really helpful with all the various questions that I had, answering them quickly.

Mar 30, 2023

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Tim and Lindsey were great!

Tim and Lindsey were great! I was able to do most of the business before arriving at the dealership. I was in and out in about an hour. Best experience at a dealership! I am excited about my new truck and looking forward to many years driving it!!

Jul 11, 2020

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Bob is the best.

Bob is very good. he always gets you the very best rates on a vehicle he possible can. Great job Bob Also thanks to Richard Swope and Kevin Willis.

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

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Ron Pence

Ron Pence

Sales Manager
Dealership Experience 31 years
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Jan 05, 2024

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Great dealer ship and great people.

Great dealer ship and great people. Always true to their customers. They have never over charge.

Dec 27, 2023

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Great experience!

Great experience! Good deal on a new car for my mom and Tim was friendly and easy to work with. Highly recommend Tim and this dealership!

Jun 19, 2020

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Nice people, but they dropped the ball!

I feel like a good deal on my 2019 Lexus 250h. I am disappointed that the car was not detailed, and spic and span inside and out. I flew in to buy this car. It was washed, the tires were shiney, but ....disappointed. They could have done better, not just ok.

May 31, 2020

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Tim was very friendly and helped me through the whole...

Tim was very friendly and helped me through the whole process of getting the car. I will definitely go there again for my next car.

Jul 19, 2019

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Best dealership in town

Just purchased my 6th new Toyota fr this dealership.Have always been happy w/the customer care you are given. Great people to work with. The sales team are not too pushy like other dealerships. They are there when u want them otherwise they allow you your space. Management is also fabulous. Can’t say enough good about the guy I have done business with since 1994. (Ron Pence). He is very fair. I send all my friends there and feel comfortable doing it.

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Kristin Shirley

Kristin Shirley

BDC Representative
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Dealership Experience 6 years 6 months
Industry Experience 10 years 1 months
Recent Reviews

Sep 18, 2024

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They were great to work with.

They were great to work with. I was shopping from out of town and Tim and team made the car buying process really easy! They were really helpful with all the various questions that I had, answering them quickly.

Jun 11, 2023

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They were all very friendly & helpful when looking at &

They were all very friendly & helpful when looking at & purchasing my vehicle. I would do business with them again.

Mar 07, 2023

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Tim was very helpful.

Tim was very helpful. My only criticism, as a woman, was that I worked with two women via email and on the phone and when I arrived at the dealership, I asked for either Ashley or Kristin and was told that they didn't work that way. I would have appreciated working with either of them since they helped me tremendously and were a big part of my decision to take the time to drive to Louisville. I spent a couple of hours at the dealership and everyone was very professional, but I didn't see any women that day. Luckily my brother was with me, otherwise I would have reconsidered buying a vehicle.

Nov 13, 2022

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Cristian was a pleasure to work with and made the

Cristian was a pleasure to work with and made the experience easy. He was customer oriented the entire time.

Mar 20, 2022

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I've never been so delighted to go to car shopping.

I've never been so delighted to go to car shopping. I'm 58 yrs old and this was the first time I actually had a great experience

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Scott Manning

Scott Manning

Service Manager
Dealership Experience 28 years 2 months
Recent Reviews

Jul 19, 2022

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This is without a doubt the best Toyota dealership in the

This is without a doubt the best Toyota dealership in the greater Louisville area. Great prices on cars and the service department is very professional. I am on my phone 8th vehicle and our family are are well over 40.

Mar 02, 2022

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This is a top notch dealer!

This is a top notch dealer! Adam took very good care of my car and everything was done in a timely manor. Always receive good service.

Feb 22, 2022

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Adam Poff and Scott Manning very friendly and helpful.

Adam Poff and Scott Manning very friendly and helpful. I was in and out in no time

Feb 08, 2022

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Great service, great people, never had a problem. Trust...

Great service, great people, never had a problem. Trust them to do the correct service

Jan 11, 2022

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I took my 2020 Toyota Rav 4 in for an oil change, tire...

I took my 2020 Toyota Rav 4 in for an oil change, tire rotation and frontend alignment.. I'm @ 5800 miles I have not yet reached the 10,000 mile mark and my 2 years free svc is almost up. They were kind enough to change the oil for free & I was glad because no new car should wait 10,000 miles to get an oil change. I paid $89 for the alignment. They could have offered it for free since I'm still in my 2 year free svc window.. Also, the clip inside my fuel door had fallen off a few weeks prior rendering my fuel door open lever useless. It now takes 2 people to open the fuel door one to pull the lever and hold it up and one to press on the fuel door and open it. They replaced the clip but when I took possession of my car they had created a inverted dimple on my gas door about where the clip is. If I had not noticed it I would of left TOL without bring made aware of the damage.. Mike the service rep immediately verbally walked me thru how it couldn't of been done while installing clip because it was about a half inch away from where the clip sets on the inside of the gas door. I am back @ TOL today inconveniently to get my alignment done correctly I was informed they have ordered a new fuel door but when it comes in I will have to take it to a body shop to have it painted. Seems like they make alot of mistakes that only their customers have to pay for and be inconvenieced for. No service manager is available on site according to Mike and when you call to talk to service you go straight to voice mail as standard procedure. He said the svc Mgr travels and covers different states. That is very poor customer service. With no svc Mgr on-site that makes for shady customer service. If they wanted to provide good customer svc they would provide a customer svc Mgr you can access on site when needed.

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Larry Sepulvado

Larry Sepulvado

Sales Associate
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Dealership Experience 10 years
Recent Reviews

Aug 12, 2024

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This location made me feel heard, no pressure, staff

This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location.

Mar 22, 2024

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They were great to work with from start to finish!

They were great to work with from start to finish! I would definitely buy from them again.

Oct 28, 2023

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The sale guy Larry Sepulvado was just Awesome.

The sale guy Larry Sepulvado was just Awesome. I was really happy how everyone at the dealer was so nice. I would recommend them anytime..

Sep 18, 2023

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Friendly and helpful but still professional.

Friendly and helpful but still professional. Didn’t pressure but was on top of all issues.

Aug 13, 2023

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Unlike Oxmoor Toyota ,With Toyota of Louisville .

Unlike Oxmoor Toyota ,With Toyota of Louisville .I felt no pressure .I didn't need to set an appointment. They let me test drive the car by myself. I Would buy from them again.

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Jerry Toth

Jerry Toth

Salesperson
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Dealership Experience 35 years 8 months
Industry Experience 35 years 8 months
Recent Reviews

Mar 03, 2024

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I’ve owned my Camry that I bought from Toyota of

I’ve owned my Camry that I bought from Toyota of Louisville, and have used the service department for nearly every regular service it has needed. Without fail, this is the best car service experience every single time. The lounges to wait in are comfortable, the communication about your auto’s service needs is complete and I find the pricing more than fair. My Camry is 7 years old and I feel confident that using the Toyota of Louisville service department will keep it going for many, many years to come. I appreciate everyone there and will be back for the next service in May!

Jan 05, 2024

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Great dealer ship and great people.

Great dealer ship and great people. Always true to their customers. They have never over charge.

Feb 28, 2023

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TOL has always been great to me since 2014 with both

TOL has always been great to me since 2014 with both sales and service. That’s why I keep coming back.

Oct 26, 2022

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Excellent service especially Mike LaReau.

Excellent service especially Mike LaReau. Complete faith in his recommendations and follow up about service needs.

Oct 05, 2022

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Excellent service Excellent service Excellent service

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service

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Cristian Cano

Cristian Cano

Sales Associate
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Dealership Experience 5 years 5 months
Recent Reviews

Aug 29, 2024

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Cristian was amazing,very patient and polite.

Cristian was amazing,very patient and polite. He was really cool and down to earth.Would definitely recommend

Apr 30, 2024

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Everyone was so polite and professional he told me what I

Everyone was so polite and professional he told me what I need done he also said if my tires does not need to be rotated. They won’t rotate them and I won’t be charged for that.. he told me when I needed to come back to get to get new tires and I was very pleased with him

Apr 20, 2024

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They refuse to honor my Toyota care Maintenence for only

They refuse to honor my Toyota care Maintenence for only 40 miles over the limit I will report this dealer to Toyota

Nov 13, 2022

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Cristian was a pleasure to work with and made the

Cristian was a pleasure to work with and made the experience easy. He was customer oriented the entire time.

Aug 20, 2022

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Very honest and people dealer not out to rip people off

Very honest and people dealer not out to rip people off like other dealers around town with market adjustments.

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William Morrison

William Morrison

Sales Associate
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Dealership Experience 4 years 7 months
Industry Experience 13 years 2 months
Recent Reviews

Dec 22, 2024

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My family has purchased 5 vehicles through Tom Carr and

My family has purchased 5 vehicles through Tom Carr and his sales staff at Toyota of Louisville, including a 2025 Rav4 for my daughter. The sale on the Rav4 was handled by William "Bill" Morrison. We have always received fair deals and excellent customer service from this dealership, and I wish to thank Tom and Bill for finding the perfect vehicle for my daughter. I would give them six stars if possible for their excellent customer service.

Sep 22, 2024

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Everyone took their time with us and explained

Everyone took their time with us and explained everything. Would recommend buying from Bill Morrison to anyone.Also Dave in finance was patient and kind. Thank you for a great experience.

Aug 12, 2024

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This location made me feel heard, no pressure, staff

This location made me feel heard, no pressure, staff friendly, and caring. The staff at this location truly extended theirselves. This location was not convenient but well worth my drive. I will always recommend others to this Toyota location.

Nov 15, 2021

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In the beginning my experience was your typical and...

In the beginning my experience was your typical and average vehicle purchase until negotiations were being made..the salesman that was assisting me, Bill (William) Morrison , became upset that I wasn’t taking the first offer given to me and didn’t jump to make a deal the first 5 minutes. He called me to inform me of interest rates and I hear as soon as I pick up the phone “she needs to xxxx or get off the pot” so I then say “hello” and he begins the conversation to me. I thought it was extremely rude to be talking trash about a customer as the phone is ringing and then having to hear that. I immediately asked if it was about me and he began to stutter around, proof I caught him off guard because he assumed I hadn’t heard. I understand vehicle deals are stressful but that was beyond uncalled for. If I had not placed a deposit and they ran my credit multiple times..I would have NOT went through with the deal for that simple reason. The worst customer service I’ve ever received during any purchase, vehicle or otherwise.

Aug 01, 2021

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My purchase of a new car from Toyota of Louisville went...

My purchase of a new car from Toyota of Louisville went very well. William Morrison was a great representative, handled all the paperwork promptly, and answered all my questions. I am very satisfied with my purchase, and would definitely shop there again, as well as recommend the dealership to others.

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Josh Garr

Josh Garr

Sales Associate
Dealership Experience 12 years 6 months
Recent Reviews

Nov 18, 2024

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The service is great!

The service is great! The people are so nice and you never feel like they don’t care

Jun 07, 2024

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Keeps you updated and are very knowledgeable … also not

Keeps you updated and are very knowledgeable … also not pushy in the sale and for warranty

Nov 29, 2023

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Josh the salesman and Dean the finance specialist put me

Josh the salesman and Dean the finance specialist put me at ease and made my car buying experience at Toyota of Louisville fantastic! I was in and out the door with my new car in about an hour which is record time compared to other dealerships who try for hours to beat you up for every last dollar. Toyota of Louisville exhibits a level of professionalism that I want in a car buying experience. I highly recommend them

Mar 29, 2022

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This is by far the best dealership I have ever been too.

This is by far the best dealership I have ever been too. The people are super friendly and genuinely care about their jobs. I would definitely recommend Toyota of Louisville to anyone needing a car. Was glad to do business here.

Dec 08, 2021

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Not many cars available anywhere. But I found what I...

Not many cars available anywhere. But I found what I wanted. Great people to buy a car from...

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Ricky Jones

Ricky Jones

Sales Associate
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Dealership Experience 8 years 4 months
Industry Experience 28 years 9 months
Recent Reviews

Dec 17, 2023

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Very friendly service.

Very friendly service. No pressure sales, explained all of my questions. Awesome people to work with.

Aug 12, 2023

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If you want a Toyota.

If you want a Toyota. Come to Toyota of Louisville instead of Oxmore. They really go above and beyond here!

Oct 09, 2021

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Every time I purchase a car from this dealership, there...

Every time I purchase a car from this dealership, there is no pressure and they work with me to get the payments I need!

Sep 06, 2019

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Very knowledge

I appreciated his time and working with me to answer the difference between different makes/models. I had so many questions, and kept him after hours more than once. He never complained and was always willing to help. He was great to work for...I highly recommend!!

Aug 26, 2019

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Best buying experience ever!

I had been looking online for 2 weeks and then this car came across my newsfeed. I sent a text the next morning to see if it was still available. They said yes. Lindsay Cooper was kind enough to go out in the rain to video the car nside and out and send it to me. I filled everything out online and went to dealership after work to test drive. Totally fell in love with this car! Everyone was so helpful and nice!

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Keith Rice

Keith Rice

Sales Associate
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Dealership Experience 10 years
Recent Reviews

Jul 20, 2024

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Have had two great car buying experiences at this

Have had two great car buying experiences at this dealership. No pressure and great cars.

May 24, 2024

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Honest sales representatives and very dependable vehicles

Honest sales representatives and very dependable vehicles low interest rates also a huge inventory to choose from

Jul 30, 2022

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Very knowledgeable about vehicle I purchased.

Very knowledgeable about vehicle I purchased. Very professional. Keith Rice Sr. Was Excellent to deal with. Would recommend Keith and Toyota of Louisville to anyone.

Jul 19, 2022

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Keith was very friendly and helpful.

Keith was very friendly and helpful. They worked to get me the best deal possible and got me a price I could agree on.

Feb 08, 2022

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This Dealership is worth my driving extra miles for...

This Dealership is worth my driving extra miles for service. I’m closer to another location but did not have a good experience.. Keep up the good work!!!

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Michael Byrd

Michael Byrd

Used Car Manager
Industry Experience 15 years 2 months
Recent Reviews

Jan 05, 2024

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Great dealer ship and great people.

Great dealer ship and great people. Always true to their customers. They have never over charge.

Oct 31, 2023

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Best company to buy from!

Best company to buy from! Joe Campbell makes the car buying process easy and seamless. All of the employees from the salesman to the receptionist are very professional, friendly and do not pressure you into purchasing anything. This is the only place my family has purchased a vehicle from in the last 20 years, and Toyota of Louisville will continue to get our business in the future!

Sep 18, 2023

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Friendly and helpful but still professional.

Friendly and helpful but still professional. Didn’t pressure but was on top of all issues.

Jun 05, 2020

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Kevin Willis at Toyota of Louisville was my Car Salesman...

Kevin Willis at Toyota of Louisville was my Car Salesman 3 months ago & what a Blessing he was!!!! Kevin goes above & beyond to make sure his customers are Satisfied...... He treats you & gives you the best experience of buying a car as though you were family!!! Thank you Kevin for being a Blessing to my family with our purchase.... I appreciate you & the financial team..... Kudos!!! If you're looking for a car or truck head over to Toyota of Louisville and ask for Kevin Willis, I promise you will be glad you did..... He Makes It Happen☺

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George Meredith

George Meredith

Sales Associate
Recent Reviews

Nov 06, 2024

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Great group of people, very willing to help and get you

Great group of people, very willing to help and get you approved for a loan. Excellent service and I will be a repeat customer

Aug 02, 2024

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Very clean.

Very clean. A good selection of cars. Very friendly staff. There were several salesman. I was referred to your dealership and I very happy

Jun 07, 2024

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Keeps you updated and are very knowledgeable … also not

Keeps you updated and are very knowledgeable … also not pushy in the sale and for warranty

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Herman Robinson

Herman Robinson

Sales Associate
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Dealership Experience 2 years 1 months
Recent Reviews

Jun 11, 2023

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They were all very friendly & helpful when looking at &

They were all very friendly & helpful when looking at & purchasing my vehicle. I would do business with them again.

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